We are seeking an experienced Contracts Manager to join our Enterprise Contracts & Supplier Management team, supporting the Global Workplace Services (GWS) category. In this role, you will be responsible for drafting, negotiating, executing, and managing contracts that support GWS operations and strategic initiatives. You will serve as a key advisor on contracts strategy, partnering cross-functionally with GWS stakeholders to drive efficiency, mitigate risk, and deliver value.
This role requires a forward-thinking professional who actively leverages AI tools and technologies to improve contract workflows, analysis, and decision-making.
Responsibilities
- Develop and lead contracts strategy for the GWS category, ensuring alignment with organizational goals and business priorities
- Draft, review, redline, and negotiate a variety of commercial agreements including service agreements, SOWs, amendments, and NDAs
- Serve as a trusted advisor to GWS business partners, providing strategic guidance on contract structure, risk allocation, and commercial terms
- Identify and implement process improvements to streamline contract lifecycle management, leveraging AI and automation where applicable
- Assess and mitigate contractual risk; escalate issues appropriately and collaborate with Legal as needed
- Manage a portfolio of contracts through their full lifecycle — from intake and drafting through execution, compliance monitoring, and renewal/termination
- Actively adopt and deploy AI tools to enhance contract analysis, drafting efficiency, clause management, and data-driven decision-making
- Partner with Finance, Legal, Sourcing, and GWS business teams to ensure contracts support broader organizational objectives
Minimum Qualifications
- Strong experience adopting and leveraging AI tools (e.g., AI-assisted drafting, contract analytics, intelligent automation) in day-to-day contract workflows
- 6+ years of experience in contract management, commercial law, procurement, or a related field
- Proven ability to develop and lead contracts strategy within a large-scale or matrixed organization
- Experience prioritizing competing workstreams and managing stakeholder expectations based on impact, deadlines, and business needs
- Demonstrated experience drafting, negotiating, and executing commercial agreements
- Excellent written and verbal communication skills with the ability to translate complex contractual language for non-legal stakeholders
- Bachelor's degree in Business, Legal Studies, Supply Chain, or a related field (or equivalent practical experience) Experience managing contracts in a technology company environment
- Track record of building or improving AI-enabled workflows for contracts or legal operations
- Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
- Familiarity with contract lifecycle management (CLM) platforms and tools
- Experience supporting Global Workplace Services, Facilities, or similar operational categories
- Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
- Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
- Experience in strategic sourcing, procurement, or supplier management
- Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
- Paralegal certification, JD, or CPCM/CFCM certification
- Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
- Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)