at Google
Location
Boulder, CO, USA
Compensation
$141k–$204k USD
Type
full time
Posted
Today
Market range · company + function + seniority
p25 · target · p75 · n=46
Posted $204k · in the market band
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In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).
As a Content Strategist, you will own the overall help and support strategy for users and customer care agents for products across multiple content channels (help center, agent knowledge base, agent-facing training, etc.).
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.This is an 18 month FTC role that goes until: October 15, 2027
The application window will be open until at least May 27, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.
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