Associate Service Technician, Mission Viejo

Lucid is excited to announce the grand opening of our brand-new Service Center in Mission Viejo, Ca This new facility represents our continued investment in delivering an exceptional ownership experience and supporting the growing Lucid community throughout the region. We are building a talented team of service professionals who are passionate about innovation, customer excellence, and the future of sustainable transportation. Join us at an exciting time as we establish this state-of-the-art location and help shape the next chapter of Lucid's service operations from day one.

Location: 28471 Marguerite Pkwy, Mission Viejo, CA 92692

All employees will be trained at and report to our Costa Mesa Service center until the new site opens in Mission Viejo. 

As an Associate Service Technician, you will focus on performing Pre-Delivery Inspections (PDI), detail services, test drives, and basic repairs on Lucid vehicles before customers take delivery.    You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment.  As an Associate Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date.     Lucid will reimburse the cost associated with successful completion.   

Responsibilities:

• Basic repairs on Lucid vehicles including but not limited to - remove and replace parts, body adjustments, tire and wheel exchanges, functionality testing, test driving, and work order administration on vehicles for delivery, etc. 
• Effectively work with the appropriate software suite to properly and completely document all vehicle interactions. 
• Perform software updates as needed on cars in the process of inspection. 
• Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.)  as well as customers.
• Learn High/Low Voltage systems 
• Demonstrate attention to detail and passion for creating positive client experiences 
• Ability to work remotely and support mobile service team as needed, travel may be needed
• Other duties as assigned

Qualifications:

• 18+ years of age or older
• Able to learn the High/Low Voltage process 
• Customer facing experience exhibiting excellent written and verbal communication skills 
• Ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software 
• Willingness to complete Lucid provided CPR training post hire
• Valid driver’s license with no suspensions within the past year.   Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Preferred Qualifications:

• Experience in automobile repair environments 
• Prior experience with Pre-Delivery Inspections (PDI)
• Previous experience with EV diagnosis and repair
• Basic electronic principles
• Willingness to obtain ASE Certification per Lucid’s Career Framework and additional required licenses (A4, A5, A6, A7)
• EPA 609 Certification (willing to obtain upon hire)

Pay Range: 28-34/hr