About Outreach
Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
The Role
The Solutions Consulting team is an integral part of the Outreach Go-To-Market function. We focus on driving real business impact for prospects by being both technology and domain experts. We are expected to understand our prospect’s challenges and objectives - then guide them toward lasting solutions. We do this by partnering with other functions, internally (professional services, product, engineering, success, marketing) and externally (partners).
Your Daily Adventures Will Include
Becoming and acting as a subject matter expert on the Outreach platform and acting as a trusted advisor to both customers and internal teams
Partner and collaborate with Sales to identify customer and prospect selling tools, business processes, opportunities and risks through in-depth discovery
Helping qualify opportunities through in-depth discovery of customer and prospect business processes in order identify opportunities and risks that need to be addressed during the sales process
Participate in product demonstrations highlighting Outreach's business value
Understanding goals and value propositions for various stakeholders within customer organizations
Ensuring effective communication of customer and prospect pains and requirements to Outreach’s onboarding and implementation teams
Building industry credibility through continuous learning of new sales trends & technology from blogs, podcasts, and other industry publications
Collaborating with Product, Customer Success, and other Outreach teams to build a better company and platform for our customers
Sharing your product and selling knowledge with other Outreach teams, helping them strengthen their own skills, and better support our customers and prospects
Our Vision of You
Experience – You have 2+ years' experience in a customer-facing role (SC, AE, SDR, CSM, etc.)
Inquisitive – You ask thoughtful questions resulting in meaningful insights; you probe in a way that leads people to step outside their mindset; you unearth pain points and elicit new ideas
Problem Solver – You are able to translate customer use cases and business goals into scalable, and value-based solutions
Excellent Presentation Skills – You can deliver engaging demonstrations, drawing on customer examples and industry insights to highlight business value for a diverse range of stakeholder personas
#LI-AM1
Why You’ll Love It Here
• Flexible time off
• 401k to help you save for the future
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• A parental leave program that includes options for a paid night nurse, and a gradual return to work
• Infertility/ assisted reproductive services benefit
• Employee referral bonuses to encourage the addition of great new people to the team
• Snacks and beverages in the Office, along with fun events to celebrate
• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.