Manager, Global CPG Business Systems

Purpose 

The Global Clinical Payments Business System Owner will be responsible for acting as the liaison between Global Clinical Payments & R&D Study Forecasting, BTS, R&D Procurement, Clinical Development Operations & Affiliates to oversee the design, deployment, training, communications, and management of Clin2Pay and other department applications. This position drives efficiency by identifying compliant system solutions and enhancements, streamlines key processes, and increases effectiveness of the system users. This person will work to ensure that all applicable systems/applications have strong data integrity ensuring accurate reporting, KPIs & Metrics. 

Responsibilities  

• Provides strategic input and planning while coordinating with cross functional partners to ensure business requirements are well defined and approved, project plans are created, and deployment of systems/enhancements/data clean-up is coordinated with the appropriate stakeholders. 

• Development and delivery of training materials to support end users on system enhancements 

• Provides innovative solutions to improve the user experience, mitigate risks, manage competing priorities, and utilizes yearly budget effectively. 

• Develop strategic multi-year plans with AI-enabled components for leadership review and prioritization 

• Responsible for compliance with applicable function, affiliate, and corporate policies and procedures. 

• Oversee governance of data, KPIs, and metrics by consolidating existing dashboards and expanding Power BI data on the shared Global Clinical Payments platform in close collaboration with relevant stakeholders. 

• Coaches team on process improvements and data integrity best practices to strengthen operational effectiveness and support high-quality outcomes. 

• Develops business relationships and coordinates activities with BTS partners, R&D Procurement, Clinical Development Operations & affiliates to ensure successful implementation.  

• Prepares system testing plans to confirm that requirements and system design are accurate and complete. Proactively identifies and implements process improvements to streamline workflows and reduce manual system entry. 

• As the business system owner for an application within a broader R&D clinical ecosystem, will need a general understanding of relevant R&D Finance and Clinical applications to identify dependencies. 

Qualifications 

• Bachelor’s Degree or equivalent, required with 5-7 years of professional experience.  MBA Preferred. 

• Previous business system ownership and/or project management required. 

• A self-starting, self-motivated individual with strong interpersonal skills and demonstrated leadership ability. Strong analytical skills, excellent planning skills and attention to detail required. 

• Previous experience with Salesforce preferred. 

• Experience in contract, budget development, negotiation, and management and familiarity with financial reporting tools is desired but not required. 

 

Key Stakeholders 

BTS, R&D Procurement, Clinical Development Operations, R&D Study Forecasting & Affiliates.   

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of thisposting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location,and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our long-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission,incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless anduntil paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

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