at Apple
Location
San Francisco Bay Area, United States of America
Compensation
$228k–$343k USD
Type
full time
Posted
2 days ago
Market range · function + seniority
p25 · target · p75 · n=698
Posted $343k · well above market
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As the Engineering Manager for Field Diagnostics Engineering, you will lead a team that has proven itself by delivering high-quality hardware and software diagnostic solutions. You will build and nurture partnerships with cross-functional teams both within and outside of AppleCare. You will be hands-on, disciplined, and driven to succeed in a challenging environment, ensuring our field repair technicians have the tools they need to provide exceptional customer experiences.
Lead, hire, grow, and mentor a high-performing engineering team.
Own and deliver end-to-end systems, from requirements through launch.
Apply Generative AI to improve engineering productivity and development workflows.
Build systems at scale and use data to drive engineering decisions.
Drive test strategy and automation at scale.
Bachelor’s degree or Master's degree in Computer Science, Computer Engineering, or a related field, or equivalent experience.
10+ years of experience in software development, with 4+ years in an engineering management role.
Experience programming in macOS or iOS ecosystems (Swift/Objective-C), including building and debugging system or application-level software.
Experience with computer architecture and hardware/software interactions.
Experience with macOS or iOS system architecture, including security models.
Knowledge of CPUs, GPUs, and SoCs.
Experience with field diagnostics, manufacturing, or repair workflows.
Experience with diagnostics, logging, telemetry, or observability systems.
Ability to lead and influence cross-functional teams and operate effectively in ambiguous, fast-paced environments.
Focus on execution, quality, and reliability, with a track record of delivering complex systems.
Communication skills to articulate complex technical concepts to cross-functional teams and leaders.
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it.
The Field Diagnostics Engineering team builds the hardware and software diagnostic solutions that support field repair technicians and enhance the Apple customer ownership experience. In this role, you will lead a high-performing team to deliver these critical solutions and drive innovation within AppleCare.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant
At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.
Learn about accessibility in Apple’s workplace
Learn about reasonable accommodations for job applicants
Apple accepts applications to this posting on an ongoing basis.