Cloud Account Executive, Slack: Higher Education

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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Slack is more than just a tech company. We are on a mission to make your working life simpler, more pleasant and more productive. We believe that culture is the compass to success and so our Slack Values are woven into the fabric of all we do. We seek exceptional talent that is eager to do the best work of their life while supporting others in doing the same.

Our culture is the north star that guides how we work together and with our customers. Are you looking to build something greater than yourself? Do you want to work alongside some of the most hardworking and dynamic people in the industry? If so, Slack just might be the place for you.

You are motivated, curious, intelligent and deeply passionate about your craft! You will build and manage a pipeline of State and Local Accounts In addition, you will remove barriers to Customer adoption of Slack and collaborate with the broader Sales and Stakeholder Teams across Salesforce. This is a demanding role that requires strong leadership, priority management, and communication skills.

Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?

What you will be doing

• Directly prospect, generate pipeline, accurately and consistently forecast that pipeline to close against an established sales ACV quota on a quarterly basis 

• Participate in customer and prospect meetings and help define a strong business case

• Partner with Solution Engineering, Customer Success and other cross-functional teams to drive success and prioritize where Slack invests its resources

• Identify product and technology gaps with customers and present a point of view to Slack’s Product and Leadership Teams

• Execution of the core public sector business objectives and Core Public Sector GTM tenets:

• Salesforce “Stickiness” - Leveraging Slack functionality to drive alignment and traction with Salesforce field sales and current and potential Salesforce customers.

• Digital HQ - Living and breathing the Slack value proposition of a new work paradigm and how Slack will make work simpler, easier and how our platform will impact the world of work in public sector

• Slack for Mission - Driving key customer value propositions, win stories and bundled solutions to impact public sector missions like, Project Tempest which is a Public Sector focused mission based sales play based on leveraging the Slack platform for disaster and incident preparedness, response and recovery. A key mission based sales play in the Federal SI market is Slack for Capture, which harnesses the collaborative power of the platform to enable large system integrators to capture large procurements 

• Scale through Channel - In order to accelerate our growth Slack Public Sector has to adopt new methods and routes to market, this includes leveraging partner and resell vehicles, contractual mechanism and new marketplaces like AWS Marketplace

• GovSlack - Slack has put substantial engineering energy and investment into providing a fully Federally security certified solution (FedRamp High, ITAR, IL4)  that will change how governments works across Federal Civilian, DoD, Intelligence, State and Local and the ecosystem of businesses and partners that public sector entities work with. We will impact the mission of government with this powerful platform

• Report on sales activity, ensure good salesforce reporting hygiene, business operational excellence and deliver a regular revenue forecast

• Achieve key performance metrics and goals

• Work with your team to discuss any and all process improvements

What you should have

• 7+ years of sales experience within a Public Sector Enterprise SaaS organization

• Proven understanding of Public Sector (specifically Education) Enterprise SaaS applications and collaboration technology 

• Proven track record in the creation, management and capture of large public sector technology procurements (specific examples of SLG procurement wins a plus) 

• A strong professional network and understanding of how state and local organizations and constituent stakeholder groups operate organizationally and from a mission perspective

• A strong professional network in the Public Sector (Education) System Integration and Services ecosystem 

• Understanding of Public Sector partner ecosystem structures and frameworks that will help the team open new, scalable sell through motions 

• Consistent track record of selling software into large Public Sector (Education specifically)  Enterprise accounts and achieving personal and team goals (specific examples of Education or enterprise SaaS wins a plus)  

• Ability to grow business in a strategic manner including demand generation

• Excellent writing, discovery and presentation skills

• History of thriving in a rapidly-changing and matrixed environment

• Passion for increasing customer happiness and deepening customer relationships

• Comfortable and willing to be a hands-on contributor

• Bachelor's degree required

• Military service a plus but not a requirement 

Slack is a layer of the business technology stack that brings together people, data, and applications – a single place where people can effectively work together, find important information, and access hundreds of thousands of critical applications and services to do their best work. From global Fortune 100 companies to corner markets, businesses and teams of all kinds use Slack to bring the right people together with all the right information. Slack is headquartered in San Francisco, CA and has offices around the world. For more information on how Slack makes teams better connected, visit slack.com .

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $141,550 - $189,350 annually

There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $155,700 - $208,300 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.