UX Research Lead, Wearables, Devices and Services

As a UX Research Manager, you will be working with a growing and dynamic team of Researchers, UX Designers, Industrial Designers, Product Managers, and Engineers to envision and realize Google hardware products. At each stage, you will iterate on consumer feedback and need to ensure that the final product delights and empowers them. You will inspire change at all stages of product development by delivering exciting verbal, written, and visual presentations about your findings.

Google's mission is to organize the world's information and make it universally accessible and useful. Our Devices & Services team combines the best of Google AI, Software, and Hardware to create radically helpful experiences for users. We research, design, and develop new technologies and hardware to make our user's interaction with computing faster, seamless, and more powerful. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, the Devices & Services team is making people's lives better through technology.

Responsibilities

• Lead multiple hearable program in its UX and human factors research effort, both hardware and software.
• Scope and plan research to support cross-functional team research needs.
• Collaborate with Industrial Designers, Product Managers, Engineers, and other UXRs to prioritize research opportunities in a fast-paced, rapidly changing environment.
• Conduct independent research on multiple aspects of products and experiences.
• Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs and online experiments (A/B testing).

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
• 8 years of experience in an applied research setting, or similar.
• 3 years of experience leading design projects and managing people or teams.
  

Preferred qualifications:

• PhD in Human Factors, Human-Computer Interaction (HCI), Psychology, Engineering, a related field, or equivalent practical experience.
• 7 years of experience within User Experience, Human factors, Human-Computer Interaction, applied research setting, or product research and development.
• 3 years of managing full time employees of three or more.
• Experience in a variety of product spaces, applied research, or academic settings.
• Proficiency in communicating user research findings with cross-functional partners to drive impact.
• Understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.