Strategy and Operations Manager, Central Operations, YouTube

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we share and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world.

Fast-moving, dynamic, and proactive, YouTube’s Trust and Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust and Safety team is on the front-lines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

As the Central Strategy and Operations Manager on YouTube's Trust and Safety Operations team, you will manage core processes and lead projects across the global Trust and Safety Operations organization. You will help YouTube prevent harm by ensuring that our operations organization operates effectively with the strategy, processes, and insights needed to be successful. In this role, you may be exposed to graphic, controversial, and sometimes offensive video content.

The US base salary range for this full-time position is $142,000-$205,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Responsibilities

• Plan and deliver internal communications, including biweekly leadership newsletter, All Team meetings, and other bespoke communications/presentations.
• Manage team budget processes, including allocations, policy guidance, and utilization.
• Support cross-team programs and initiatives (manager communities, knowledge sharing, global offsite).
• Lead other programs, processes, and special projects in support of Trust and Safety operations priorities.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 6 years of experience in management consulting, operations, or business strategy.
• 3 years of experience working with executive stakeholders.

Preferred qualifications:

• Ability to multi-task, prioritize, and manage across multiple, often time-sensitive initiatives paired with an effective project management mindset.
• Proven ability to work with different team members to design processes and implement strategic projects that solve business problems.
• Ability to effectively operate in a dynamic, fast-moving, team environment.
• Ability to understand and articulate the big picture to leaders, maintaining exceptional attention to execution details.
• Strong stakeholder management skills and ability to influence without authority.