at DoorDash
Location
Tempe, AZ
Compensation
$69k–$102k USD
Type
full time
Posted
1 weeks ago
Remote
Yes
Market range · function + seniority
p25 · target · p75 · n=121
Posted $102k · well below market
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In the Fraud Operations department, the Insights Team plays a crucial role in generating actionable insights to counteract persistent fraud, enhance internal procedures, and uncover innovative approaches to fraud detection. Having a dedicated group of investigators and operators committed to both preventing fraud and driving process enhancements is essential. Each team within this org functions with distinct structures, processes, objectives, and collaborations.
At DoorDash, we value meaningful connections, collaboration, and professional growth. As a people leader, you will drive team collaboration, employee development, and problem-solving, while managing a small group of 10-12 Analysts across the Consumer, Merchant, or Dasher lines of business.
This role is ideal for someone who enjoys managing daily operations in a growing company, resolving fraud issues, and improving team performance. You’ll be the go-to problem solver for team-wide challenges and handle high-priority work escalated from the front-line team. Your leadership and investigative expertise will be key to the success of the Fraud Insights team and overall operational efficiency.
Being physically present in our Tempe office is required to conduct 1:1 meetings with direct reports, collaborate with cross-functional partners, and support immediate problem-solving. Therefore, you must live within 50 miles of the office. In-office days are determined by the business and may vary based on needs.
You will report to a Fraud Supervisor in our Fraud Insights Operations organization. The schedule for this position will be Monday-Friday, with an in-office requirement of 2x per month.
Required Skills:
Preferred:
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
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