Associate Director, Pharmacy and Distribution

Job Description

The Associate Director, Pharmacy & Distribution Customer Manager is a member of our Integrated Account Management team and will be responsible for achieving the following:

• Develops, implements, and evaluates integrated customer and product strategies and tactics through retail pharmacy, in-store clinics, specialty pharmacy, and wholesaler customers.

• Translates brand strategy into product distribution and market access solutions by working with directors and brand managers within Marketing and Payer Marketing while ensuring appropriate integration with other Integrated Account Management customer segments. 

• Supports key external customer relationships, including negotiating and monitoring of product contracts with customers.

• Supports product launch strategies and other unique customer initiatives, such as consumer directed programs via pharmacy, customer contracting, customer communications, stocking initiatives, product allocation and withdrawals, and packaging projects.

• Provides strategic direction and support to brand managers/directors regarding business opportunities for their respective brands to leverage the pharmacy as a channel to the consumer; to support pharmacy as a payer; and to support pharmacists as healthcare professionals in need of disease and product education.

Qualifications:

Education:

• BA/BS degree required.

• MBA degree preferred.

Required Experience and Skills:

• Minimum 5 years pharmaceutical sales, marketing, or account management experience.

Preferred Experience and Skills:

• Account management and customer contracting skills.

• Pharmaceutical knowledge and experience.

• Excellent communication and problem-solving skills.

• Project management and ability to prioritize workload.

Additional Requirements:

• Ability to work on-site at least 3 days per week at our North Wales (Upper Gwynedd), Pennsylvania office.

Required Skills:

Account Management, Account Management, Adaptability, Brand Management, Brand Marketing, Brand Strategy, Client Contracting, Commercial Account Management, Contract Management, Customer Communications, Customer-Focused, Customer Needs Assessments, Customer Negotiations, Customer Relationship Management (CRM), Data Analysis, Distributor Management, Financial Acumen, Healthcare Reimbursement, Market Access, Market Analysis, Packaging Processes, Payer Marketing, Pharmaceutical Industry, Product Management, Retail Pharmacy {+ 2 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.  As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.  For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

The salary range for this role is

$142,400.00 - $224,100.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits.  Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

25%

Flexible Work Arrangements:

Hybrid

Shift:

1st - Day

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

06/3/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.