The Amazon Web Services Professional Services (ProServe) team is looking for an experienced Sales Manager ProServe (
SMP) to lead a team of ProServe Account Executives and Cloud Architects. You'll drive transformative IT projects for clients, focusing on IT Strategy, distributed architecture, and hybrid cloud operations. The
SMP is a trusted advisor who collaborates with ProServe sales and delivery teams to ensure sellers are working backwards from our customers and proposing solutions that optimize the delivery of customer business outcomes.
SMPs support customer relationship management while enabling sellers to lead sales activity ensuring customer satisfaction for a defined set of customers and partners. SMPs are primarily focused on delivering outcomes through their teams, removing roadblocks, and ensuring teams have the tools and support to achieve their goals.
Your experience gained within the technology sector, will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in sales methodologies and
CRM systems coupled with strong analytical, problem-solving, and project management abilities. SMPs will be measured on the performance of their team/practice against key metrics including but not limited to Revenue, Billable Bookings, team engagement, and customer satisfaction (CSAT).
The
AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the
AWS Cloud. We work together with customer teams and the
AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
• Own your number — Achieve and exceed annual revenue, billable bookings, and pipeline targets. You carry quota and are accountable for results.
• Hunt and create deals — Identify, shape, and close net-new professional services opportunities ($2M–$20M+) across large, complex automotive and manufacturing accounts. You don't wait for leads — you create them.
• Build transformation roadmaps — Develop long-term strategic customer transformation roadmaps that drive sustained, multi-year professional services revenue while delivering measurable business outcomes.
• Execute complex commercial agreements — Structure and negotiate deal models including fixed-price SOWs, outcome-based engagements, delivery with partners, and multi-year commitments. Navigate procurement and drive deals to close.
• Own executive relationships — Build deep, trust-based partnerships at C-suite and VP levels. Become the strategic advisor that customers call when they're making their biggest technology bets.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why
AWS?
Amazon Web Services (
AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
- 8+ years of technology sales, or 3+ years of technology sales experience
- 4+ years selling into the automotive, manufacturing, or industrial sector
- Experience originating and closing complex, multi-year professional services deals with $5M+ total contract value
- 5+ years managing $10M+ qualified sales pipelines using
CRM systems
- Demonstrated ability to engage C-level executives and build long-term strategic partnerships
- Proven hunter mentality — you create opportunities, not just manage them
- Experience with complex commercial constructs: fixed-price delivery, outcome-based pricing, partner-led models, EDPs
- Deep understanding of cloud transformation, AI/ML, and how professional services accelerate enterprise adoption
- Experience working with system integrators and the
AWS Partner Network to scale delivery
- Track record of operating with high autonomy in fast-moving, ambiguous environments — taking bold action while maintaining sound judgment
- Excellent storytelling, executive communication, and negotiation skills
- Financial acumen with ability to build business cases and analyze deal economics
- MBA or advanced degree
-
AWS certifications (Cloud Practitioner, Solutions Architect, or similar)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, IL, Chicago - 170,000.00 - 230,000.00
USD annually
USA, MA, Boston - 170,000.00 - 230,000.00
USD annually
USA, TX, Dallas - 170,000.00 - 230,000.00
USD annually