Account Manager II, Small/Medium Businesses, Google Cloud

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

The Google Cloud Small/Medium Businesses (SMB) team focuses on working with small and medium-sized businesses, startups, and digital native customers. As an Account Manager, you will help to develop the business, bring Google's portfolio into SMB companies around the world, and manage complex customer and stakeholder relationships with ease.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $69,000-$98,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Manage a portfolio of existing Google Cloud customers to maintain and grow their existing business.
  
• Work with business partners to generate business opportunities within their customer base.
  
• Identify opportunities to advocate for other parts of the Google product and services portfolio.
  
• Share customer feedback with Product and Marketing to improve the overall customer experience.
  

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 2 years of experience in one or more of the following: sales, building client relationships, or account management.
  
• Experience in technology sales focused on developing relationships with current business customers and growing their spend.

Preferred qualifications:

• Experience with, and a passion for, cloud computing.
  
• Experience managing multiple tasks with shifting priorities and varying deadlines.