Senior UX Researcher, Hardware

At Google, we "Focus on the user and all else will follow." As a User Experience Researcher (UXR), you make this possible. You will join our multi-disciplinary UX team, collaborating with Engineering and Product Management, to gather insights and create industry-leading products.

You’ll play a critical role in helping your team understand user needs and will drive impact at all stages of product development, ensuring products are useful, usable, and helpful. You will explore user behaviors and motivations by conducting primary research, including: field studies, interviews, diary studies, ethnography, surveys, usability testing, and logs analysis. You will also grow within a supportive UXR community offering mentorship, regular meetups, and exclusive internal tools.

Google's mission is to organize the world's information and make it universally accessible and useful. Our Devices & Services team combines the best of Google AI, Software, and Hardware to create radically helpful experiences for users. We research, design, and develop new technologies and hardware to make our user's interaction with computing faster, seamless, and more powerful. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, the Devices & Services team is making people's lives better through technology.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $159000 - $231000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Conduct independent research on multiple aspects of products and experiences.
• Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs and online experiments (A/B testing).
• Work with Designers, Product Managers, Engineers and other UXRs to prioritize research opportunities in a fast-paced, rapidly changing environment.
• Understand and incorporate complex technical and business requirements into research.
• Advocate research findings through written reports and in-person presentations.

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
  
• 6 years of experience of experience in an applied research setting (e.g., product or academic), or similar.
• Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).
• Relevant product research experience, either in an end-to-end, usability, or generative setting.

Preferred qualifications:

• Master's or PhD degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
• 5 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
• 3 years of experience managing projects, and working in a large, matrixed organization.
• Experience in a variety of product spaces, applied research or academic settings.
• Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.
• Proficiency in communicating user research findings with cross-functional partners to drive impact.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; San Francisco, CA, USA.

Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.