at Instacart
Location
United States - Remote
Compensation
$134k–$166k USD
Type
full time
Posted
Yesterday
Remote
Yes
Market range · function + seniority
p25 · target · p75 · n=800
Posted $166k · in the market band
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We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Instacart's Customer Success team partners with grocery retailers to bring Storefront Pro's white-label e-commerce platform to life — powering owned and operated online grocery programs across web, app, and in-store channels. As a Senior Customer Success Manager on the Storefront Pro team, you will drive measurable outcomes for retail partners from launch through long-term growth, ensuring grocers realize the full value of their digital commerce investment.
In this role, you will serve as a trusted advisor to retail leaders while collaborating cross-functionally with product, engineering, sales, and retail media. You will help shape how Instacart delivers e-commerce excellence for grocers, champion the retailer's voice, and contribute to strategic growth across the portfolio. This role is remote across the U.S. and Canada and includes periodic travel for onsite retailer engagements, launches, and partner meetings.
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
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