People Tech Specialist II

We’re seeking a talented People Technology Specialist who supports our People data, programs and processes with innovative and efficient technology solutions. In this role, you’ll partner with stakeholders across the organization to analyze processes and technology gaps, design and configure solutions, and help implement Workday and other HRIS technologies. As a key member of the HR People Tech team, you’ll play an active role in simplifying, scaling, and delivering value from our technology platforms by ensuring seamless system adoption through comprehensive testing, training, and launch support.

What you’ll do:

• Create close working relationships with business stakeholders within and outside of the People team to be their go to technology analyst - you’ll act as a close partner, advising them to evaluate and implement solutions.
• Evaluate existing technology and new requests, review them against our shared roadmap and make recommendations about scope, timing and solution scalability.
• Manage all the practical implementation tasks including driving requirement definition, solution design, config, testing and implementation with project timelines.
• Use AI tools to streamline daily support tasks in Workday and People systems—experimenting to identify where AI brings the most value, improving the quality and accuracy of ticket triage, data checks, and routine troubleshooting, and documenting effective prompts and process enhancements for team use.
• Apply AI thoughtfully to reporting, documentation, and workflow optimizations—validating outputs for accuracy and usefulness before broader adoption, and sharing new approaches or templates to enable successful practices to be scaled across the team.
• Keep good project hygiene practices across your portfolio of work - your project plans, solution design, requirements,comms and artifacts should be accurate and organized.
• You may also work with other internal stakeholders and IT teams to deliver enhancements, support annual processes, and implement new technology in support of Pinterest.
• As our team grows, you’ll also partner closely with supporting analysts, to whom you will provide direction and lead through project delivery. 
  
  

What we’re looking for:

• Bachelor’s degree in a relevant field such as Computer Science, or equivalent experience.
• Tech-savvy HR professional with 2+  years of HR Tech experience, including progressive experience with hands-on Workday configuration or 5+ years of people operations experience as Workday end-user.
• Experience delivering small to medium projects HRIS.
• Strong background in report writing, security, issue resolution, and system management.
• Experience with Zendesk or other ticketing systems.
• Strong understanding of the relationship between processes, operations, systems and solutions.
• A superb communicator, who can translate business needs into technical and process solutions.
• People who are passionate about scaling operations, processes and tools in a rapidly changing environment.

In-Office Requirement Statement

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in-person collaboration approximately two times per year and therefore can be situated anywhere in the country. 

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

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