Amazon One Medical's Talent Management team is a dedicated, standalone function that directly supports One Medical Professional Corporation — separate from Amazon's centralized Talent Management Center of Excellence. We are seeking a Sr. Talent Management Specialist to help build high-impact programs that improve the employee and manager experience across One Medical's unique clinical and non-clinical workforce. This is a rare opportunity to shape talent strategy for a healthcare organization operating within Amazon's ecosystem.
Unlike centralized corporate talent functions, our team is embedded within One Medical and operates at the intersection of healthcare and technology — requiring us to design talent solutions tailored to the distinct needs of a professional medical corporation. You'll have the autonomy to pioneer new approaches that adapt best practices from both healthcare and tech industries.
We own high-impact initiatives end-to-end — including talent management, leadership development, performance management, organizational effectiveness, and career progression. Our programs are purpose-built for One Medical Professional Corporation's diverse workforce — including healthcare providers, clinical operations, and central teams — and we actively collaborate with Amazon's Talent Management COE to adopt and adapt enterprise tools and frameworks in ways that serve our unique population.
The successful candidate will be a creative problem-solver who can balance data-driven insights with innovative thinking. You'll need to think beyond traditional HR solutions to design talent programs that work seamlessly across both clinical and non-clinical environments—requiring fresh approaches to leadership development, career pathing, and performance management in a healthcare setting. Incumbent must be data-driven and analytically minded. In this role, you will be responsible for gathering, analyzing, and interpreting talent data to provide actionable insights to evaluate our processes and drive strategic talent program decisions across the organization. This position will interact with business leaders and HR teams across One Medical's clinical and operations organizations.
In this role, you will own inputs for business reviews (MBRs/QBRs), lead talent deep-dives across the organization, and partner closely with Business Leadership, HR Business Partners, and Compensation to ensure talent strategies are aligned, competitive, and tailored to the needs of each population. This role offers a significant opportunity to influence organizational processes and priorities.
Key job responsibilities
This role is uniquely positioned to evaluate and shape talent programs and priorities for One Medical Professional Corporation — a healthcare organization with distinct workforce populations including healthcare providers, clinical operations, and central teams.
Using Amazon's talent management framework as a benchmark, you will provide recommendations that are tailored to One Medical's needs while aligning to enterprise best practices. You will dive deep into our talent data to drive insights that ensure we implement solutions that are seamless and can be adopted across clinical and non-clinical organizations.
As an Sr. Talent Management Specialist, your daily work will be both strategic and tactical; you will set and drive long-term goals and also play an active role in implementation. This role requires working effectively with business leaders, the Clinical Leadership Development team, AHS L&D, Amazon Talent Management, HR Business Partners, Compensation PMO and other partner teams across One Medical, AHS and Amazon.
A successful candidate will have strong writing and stakeholder management skills. They must have the ability to gather business requirements and partner with various stakeholders (One Medical executives) to plan, implement, and improve solutions. High judgment and the ability to influence stakeholders across all levels of leadership are essential.
Key Responsibilities Include, But Are Not Limited To:
Talent Gap Analysis & Internal Mobility
• Partner with business leaders to identify talent gaps and develop comprehensive closure strategies through predictive analysis, internal mobility programs, and sustainable talent pipeline development (including Career Choice partnerships)"
• Design and implement career mapping frameworks and upskilling pathways that help employees understand progression opportunities, required competencies, and pathways to future roles
• Develop creative talent solutions that bridge clinical and non-clinical career paths, enabling unique mobility opportunities specific to healthcare environments
Leadership Development
• Design innovative leadership development experiences that address the unique challenges of healthcare leaders managing both clinical excellence and operational efficiency
• Create adaptive learning pathways that accommodate the demanding schedules of clinical staff while maintaining program impact
• Must Think Big and identify opportunities to scale, augment, or re-imagine our current leadership development programs to meet customer needs
• Design and own end-to-end leadership development programs including New Leader Orientation and other programs that develop our leadership team across all levels (includes facilitation of some programs)
• Lead the identification and development of high-potential employees for key roles, including designing mentorship programs and talent reviews
• Design and implement talent review programs to assess leadership bench strength and identify succession gaps
• Work across all levels of leadership to influence and drive adoption of leadership development initiatives
• Measure program effectiveness and iterate based on feedback and business impact
• Manage vendor relationships and contracts for talent management systems, including Contract Central processes and renewals vendor contracts within Talent Management
• Partner with AHS Learning & Development to drive LinkedIn Learning utilization and adoption across One Medical, ensuring alignment with organizational development priorities
Performance Management
• Own, operate, and drive strategy for the end-to-end performance management process, including system administration, process design, stakeholder training, and continuous improvement. Own the assessment, planning and migration (with key stakeholders) of this process to Amazon tools.
• Design and implement performance management frameworks, talent calibration processes, and promotion frameworks that align with Amazon's leadership principles and One Medical's clinical excellence standards
• Design and implement scalable performance management frameworks, tools, and resources (including toolkits, playbooks, and templates) that enable HRBPs to effectively support leaders through talent calibration, promotion cycles, and performance conversations
Data Analytics & Insights
• Use HR data and analytics to monitor the health of talent initiatives, including defining and establishing metrics to measure retention rates, promotion rates, engagement scores, and leadership pipeline metrics
• Gather, analyze, and interpret talent data to provide actionable insights that evaluate processes and drive strategic talent program decisions
• Own talent business reviews (MBRs) and support talent deep-dives across the organization, presenting metrics, trends, and strategic recommendations to senior leadership
• Write narratives (6-pagers, MBR/QBR/HBR/YBR, COEs, Mission, Tenets, PR/FAQs) and present them to leadership and cross-functional teams
• Identify and implement metrics for the measurement and analysis of program effectiveness
• Conduct predictive analytics to forecast talent gaps and inform proactive talent development strategies
Stakeholder Management & Influence
• Co-own the One Medical One Source page with the L&D Specialist, driving content strategy and user experience improvements that increase resource utilization and support manager enablement across clinical and non-clinical organizations
• Liaison with central talent management teams and product teams to influence and improve product roadmap, specifically as it relates to talent products
• Foster constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues during talent discussions
• Continuously seek ways to improve the end-user experience with our content, communications, and resources across the team
• Mentor and develop others; participate in promotion and recruitment processes
Strategic Projects & Programs
• This role will own special projects related to talent management as they arise, including partnering with Professional Development roles (Clinical side), program teams, HRBPs, etc.
• May own inputs into OP1/OP2 planning processes
• Lead end-to-end delivery of simplified solutions, presenting a variety of approaches and representing the benefits and challenges with each
• Manage multiple complex projects simultaneously, developing workback plans, defining success metrics, and ensuring timely delivery
• Navigate significant ambiguity to define strategy, goals, and long-term solutions for complex talent management challenges
About the team
The One Medical PXT team is at the center of our emerging healthcare business. Our mission is to make it dramatically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get healthy.
You can expect all the challenges and benefits of being a part of a new business at Amazon: ability to invent and simplify, mission driven professionals, and a fast-paced environment. These will require a willingness to dive into the details, solve new problems, leverage high judgment, look around corners, and strong customer obsession.
- Bachelor's degree or equivalent in Business, Program Management, Human Resources, Employment Law, Computer Science, Finance, Computer Information Systems, Engineering, Operations Research or a related field
- 7+ years of HR, talent acquisition, management consulting, or project/program management experience
- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
- Experience working and communicating with multiple stakeholders, C-level executives and cross-functional teams
- Experience handling ambiguous or undefined challenges through strong problem solving abilities
- Prior experience in HRBP and/or Talent Management Center of Excellence related role applying knowledge of Amazon's PXT & Talent Management processes
- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
- Experience partnering with business leaders in highly complex and dynamic business settings
- Experience in healthcare, technology, or other fast-paced, complex organizational environments
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 125,800.00 - 170,200.00 USD annually