Customer Engineer III, Application Modernization, Google Public Sector

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As an Application Modernization Customer Engineering Specialist in Google Public Sector, you'll leverage your experience and thought leadership to empower sales teams in incubating, piloting, and deploying Google Cloud's industry-leading Application Modernization portfolio. You will partner with technical sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills.

Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.

The US base salary range for this full-time position is $153,000-$222,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Guide customers through assessments of their existing legacy application environments, provide recommendations on a prioritization roadmap for application modernization, and identify opportunities for migration to hybrid-cloud computing models.
• Structure and execute prototyping workshops to prove out proposed architectures, developing best practices, and documenting blocking requirements for prioritization with engineering.
• Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.
• Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment. 

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 10 years of experience in reading/debugging code written in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.) and in virtualization and orchestration frameworks.
• 5 years of experience troubleshooting and advocating for customer needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
• Experience engaging with, presenting to, or influencing technical stakeholders or executive leaders.

Preferred qualifications:

• Experience with architectural design patterns, platform engineering (e.g. Infrastructure-as-Code, automation, image management or repository management), virtualization deployments, container deployments, application security, or networking.
• Experience with developing scalable architectures using API management, microservice frameworks, and PaaS.
• Experience building cloud native, distributed applications such as microservices and messaging systems.
• Experience working with serverless technologies, CI/CD pipelines, and building AI driven applications.
• Experience with the software development life-cycle.
• Ability to travel up to 30% of time to customer sites, conferences, and other related events as needed, acting as a public advocate for Google Cloud.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Reston, VA, USA; Austin, TX, USA; Boulder, CO, USA; Sunnyvale, CA, USA; Washington D.C., DC, USA.

In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year