Meta is seeking an experienced Data Center Site Logistics Operations Lead in support of data center logistics operations. This Lead will be responsible for working closely with the unique on-site program managers in their respective partner organization supporting logistics operations. This position will possess influence on IBOS (Infrastructure Business Operations Support) strategy and inputs while working closely with other IBOS teams. The Site Logistics Operations Lead will work closely with stakeholders across the entire Data Center ecosystem, internal and external. This role will take the lead in implementing consistent, repeatable, and scalable processes with associated analytics across the operation. Additionally, this individual will maintain consistency of inventories in the widely distributed network of data center locations supporting Meta. This is a highly visible position which requires understanding of logistics processes and systems, financial cost analysis, and experience with data analysis and project management.
We are looking for someone who understands data center operations at a tactical, operational and strategic level and the role that IBOS field operations plays in supporting data centers. They will partner and work closely with the other IBOS Site Leaders, Regional Managers, IBOS Central, and Process Integration while working cross-functionally with internal customers/partners at their local data center.
Responsibilities
- Lead Site Logistics Operations through project assignment, resource alignment, and prioritization, while coordinating with IBOS manager
- Supervise logistics operations at assigned data center site to ensure operations are performed within the IBOS 4S standards (Safety, Security, SOX compliance, Stakeholders)
- Serve as the main point of contact for the IBOS team at their respective data center, partnering with cross-functional teams and driving the Circle of Leadership discussion from IBOS. Partner with stakeholders external to your assigned data center and serve as the IBOS POC for projects, pilots, and initiatives. Gather and share feedback from improvement efforts across IBOS and present to leadership as needed
- Facilitate an environment allowing Logistics Operations Specialists to conduct all day-to-day aspects of material movement including: shipping and receiving, inventory management, and cycle counting of all consigned and Meta-owned inventory throughout the region
- Supervise and monitor third party logistics team performance at respective data center. Partner with third party team to implement process improvements and best practices to drive safe, efficient, and compliant operations
- Ensure production and monthly audits are in compliance with all SLA requirements, ensuring all inventory controls across the data center
- Assess month- and quarter-end DC Asset Audit requirements ensuring appropriate financial reporting across the region
- Monitor inventory reconciliation processes to identify risk, manage obsolescence, and reserve appropriately
- Manage suppliers, materials, and inventory in a manner consistent with the requirements of Meta
- Manage and develop ongoing metrics and KPIs to measure site logistics performance and escalate concerns appropriately
- Work closely with all stakeholder teams across the site to understand business requirements, implement new processes, and contribute to ongoing process improvements
- Resolve site issues and coordinate appropriate escalation
- Actively monitor operations dashboards and index reports to drive improvement
- Lead site IBOS analysts such that they can run daily operations and site projects with minimal direction
- Implement creative ideas keeping IBOS operating costs to a minimum
- Gather and analyze feedback from their data center regarding needed changes/improvements/revamps of proposed and existing tools, processes, workflows
- Partner with Environmental Health and Safety to guarantee compliance with all Federal, State, and Local safety requirements
- Partner with other Site Logistics Operations Leads within IBOS to share best practices and influence operations across the fleet to drive continuous improvement and efficiency efforts. Communicate up, down, and across IBOS and cross-functional teams to ensure operational alignment
- Utilize reporting and other forms of data to gauge performance of the logistics team
- Identify waste in order to streamline processes and reduce excess materials
- Strive to refine and develop all logistics processes aligning with best practices and other analytical positions
- 10% travel required
Minimum Qualifications
- Bachelor’s degree in supply chain, operations management, business management and/or any other related field, or equivalent work experience
- 10+ years experience in data center logistics, production IT or similar environment
- 10+ years experience in business analysis/program management
- Experience in as-is/to-be business process mapping, gap analysis, requirements elicitation and data analysis
- Experienced in cross-functional collaboration across multiple teams
- Experience working independently and managing time
- Experience handling project management responsibilities (prioritization, planning, scheduling, status reporting)
- Communication, problem-solving, and interpersonal experience
- Knowledge in Supply Chain process from Procure-to-Pay Understanding of a start-up environment
- Adaptive learner, positive attitude, and focused on customer service
- Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
- Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
- Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies