at Rubrik
Location
United States
Type
full time
Posted
Yesterday
Market range · company + function + seniority
p25 · target · p75 · n=10
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About Team & About Role:
Rubrik’s sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data.
RubrikX is Rubrik's new product incubation organization, chartered to bring the company's next generation of solutions to market. Its Go-To-Market (GTM) function leads Rubrik's objectives for these new solutions, owning the corporate technical GTM strategy and driving the transition of emerging products from early adoption to scale. This is where Rubrik places its biggest bets, and where the field, product, and commercial motions for a new category are defined. All this while doing something that truly matters, securing and accelerating the world's AI transformation.
Rubrik is looking for a Lead Customer Success Engineer (CSE) with hands-on experience in agentic AI technologies to join the RubrikX organization and own the post-sales technical relationship for Rubrik Agent Cloud (RAC). As the lead technical resource for RAC customer success, you will take new RAC customers from initial onboarding through deployment, operationalization, and long-term adoption of the industry's leading agentic AI governance and security platform. You will lead the product adoption and incubation phase for RAC, driving the critical transition from early adoption to a scale-ready customer support model, shaping the customer value realization journey, and serving as the senior technical authority for the broader RAC field team. You will serve as the primary technical point of contact for your accounts and the bridge between customers and Rubrik's Product, Engineering, and Support teams.
What You'll Do (Customer Success Responsibilities):
What You'll Do (Lead Responsibilities):
Preferred Qualifications:
Operating Principles:
#LI-KP1
Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes.
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At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data.
Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.
Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.
Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.
Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.
Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
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