Credit Bureau Business Manager

at SoFi

Location

United States

Compensation

$86k–$162k USD

Type

full time

Posted

2 days ago

Remote

Yes

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Market range · company + function + seniority

$184k—$231k—$286k

p25 · target · p75 · n=13

Posted $162k · well below market

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Job description

Employee Applicant Privacy Notice

Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role:

We are seeking a Business Manager Credit Reporting Agency Management who will be at the forefront of business strategy, working closely with the three main credit reporting agencies—Experian, TransUnion, and Equifax—as well as additional credit third parties, such as Innovis, Nova Credit, and FICO. This individual will also be responsible for designing and implementing business solutions that create value across multiple platforms and products. This position will be responsible for and leading Permissible Purpose and Credit Bureau Data usage for the Enterprise

What you’ll do:

Act as the primary business Operations liaison between the organization and credit bureau agencies
Develop and maintain strong business relationships with the Bureaus and internal BUs
Understand the trends in credit data errors/opportunities and work with credit bureau agencies to improve
Lead projects focused on the continuous improvement of credit data and bureau engagement - particularly focused in Permissible Purpose scope
Identify opportunities to strengthen relationships with credit bureau agencies and leverage partnerships to drive business value
Partner with the SMO and Procurement to ensure maximum contractual leverage and business value received from each bureau relationship
Stay informed and address developments in the credit bureau industry and assess their impact on the organization with rules at each bureau
Ensure that credit reporting practices comply with applicable laws and regulations (e.g., Fair Credit Reporting Act, GDPR)
Implement and maintain appropriate risk management controls related to credit bureau processes both internally and with the Bureaus
Provide regular reporting and analysis on the status of the credit bureau relationships and data quality metrics
Lead and owe Permissible Purpose and credit bureau data usage intent and execution for the Enterprise

What you’ll need:

5+ years of experience with credit data and credit processes, or a related financial services role
Proven track record of working directly with credit reporting agencies (Experian, TransUnion, Equifax) and/or third-party credit data companies
Strong understanding of credit data flows, operational data processes and standards
In-depth knowledge of banking laws and regulations, including the Fair Credit Reporting Act (FCRA), GDPR, and other relevant compliance standards
Strong analytical and problem-solving skills; ability to use data to inform strategic decisions and drive business outcomes
Strategic thinker who can develop credit data analysis to drive results and support enterprise business goals
Excellent verbal and written communication skills, with the ability to influence and drive value cross-functionally

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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