Rapid Researcher

The Figma Research team is seeking a dynamic and experienced Researcher to join our Rapid Research program. This role is integral to our mission of connecting teams with customers throughout the development process, enabling confident iteration with a profound understanding of user impacts. As a Rapid Researcher at Figma, you'll play a pivotal role in shaping the future of our products by delivering actionable recommendations that drive strategic decisions. 

You have deep expertise in a variety of research methods, but you don't hold those methods precious. You can flexibly apply any tool in an unconstrained way to drive impact for the business. You'll work closely with product managers, designers, and engineers to integrate user feedback into the product lifecycle, ensuring that our solutions meet and exceed user expectations. You'll rotate across product areas and teams, so comfort navigating new contexts and building relationships quickly will be vital to your success.

At Figma, we believe your role as a researcher is to bring your point of view to the table—not simply to regurgitate observations and insights.This is a unique opportunity to join a team that values direct dialogue with our user communities, fostering a strong, human-centered approach to product development. If you're passionate about advancing your research discipline and making a significant impact, Figma is the place for you to do the best work of your career.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

• Conduct research studies to gather user feedback and insights throughout the development process, working in quick sprints
• Synthesize research findings into actionable product recommendations that land with stakeholders and inspire action
• Present product recommendations to cross-functional teams and senior leadership, telling the story behind the data—not just reporting insights
• Rotate across product areas and teams as needed, building credibility and relationships quickly without being embedded long-term
• Collaborate with product managers, designers, and engineers to integrate user insights into the product development process
• Continuously evaluate existing product experiences to surface strategic opportunities and keep Figma alert to user needs
• Lead and mentor junior researchers on best practices and methodologies
• Experiment with tools, templates, and workflows to make research faster and sharper

We’d love to hear from you if you have:

• 7+ years in research/design roles at fast-paced product organizations, UX/design agencies, or strategic consultancies focused on digital experience
• Proficient in mixed methods research, including qualitative (e.g., interviews) and quantitative (e.g., surveys, data analysis) approaches
• Proven communicator and storyteller, with a track record of presenting recommendations that secured executive buy-in or drove product changes
• Quickly ramps up on new projects and delivers measurable impact (1-2 weeks from start to finish)
• Actively integrates AI tools into their research workflow to increase speed, quality, or scale

While it’s not required, it’s an added plus if you also have:

• Experience in a major tech company with a strong evaluative research function
• A knack for figuring out ambiguous problems and shaping them into clear goals
• Proficiency with designing and prototyping—ideally within the Figma suite of tools
• Adaptable and scrappy, with a history of thriving in fast-paced, dynamic environments