Come join one of the fastest growing home services companies in the US!
Residential HVAC Install Apprentice
At Absolute Air Services (a Sila Services Company), we are a Lennox Premier Dealer, Mitsubishi Diamond Contractor, and an Accredited Bosch Contractor. As recognized leaders for all things HVAC for Hartford County, Middlesex County, and New London County, we've grown by providing a best-in-class workplace for our employees to grow within. Our focus on quality and world class customer service has led to explosive growth, so we are seeking a Residential HVAC Install Apprentice to join our team.
Are you looking for stability, growth and development opportunities, and a compensation package that rewards you for your hard work and success? Come join the Absolute Air Services team and realize what it is like to be a part of a company that also works for YOU!
In exchange for your skillset and commitment, we offer:
- Company vehicle, gas card, cell phone, and tablet
- 401(k) with Company Match
- High-quality, Affordable Medical, Dental, and Vision Insurance
- Health Savings Account with company contributions
- Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance
- Paid Holidays
- Paid Time Off (PTO)
- Parental Leave
- Tuition reimbursement
- Special deals/Discounts on a variety of services and entertainment
- Tool account
- Safety shoe reimbursement
- Family & friends discounts on services
- Yearly Performance Reviews
As a Residential HVAC Install Apprentice at Absolute Air Services, you will play a vital role in our mission to provide superior HVAC installations for our residential customers. Working in a crew of two, alongside a Lead Installer, you will be responsible for safely and efficiently installing HVAC systems while upholding the highest standards of craftsmanship and customer service.
Residential HVAC Install Apprentice Key Performance Objectives:
Customer Satisfaction: Maintain customer satisfaction rate through post-service surveys and feedback. Strive to exceed customer expectations and resolve any concerns promptly.
Installation Quality: Maintain a consistently high level of installation quality, as evaluated through post-installation inspections and customer feedback.
Efficiency and Productivity: Complete HVAC installations within the established timeframes, meeting or exceeding the company's productivity standards.
First-Time Installation Success: Achieve a first-time installation success rate as established by the Installation Manager, ensuring minimal revisits or callbacks due to installation-related issues.
Technical Proficiency: Continuously update and enhance technical skills, staying informed about the latest installation techniques, manufacturer guidelines, and industry best practices.
Safety Adherence: Maintain a perfect safety record, strictly adhering to all safety protocols and guidelines. Ensure zero safety incidents or accidents within the performance period.
Professionalism, Appearance, and Customer Communication: Demonstrate excellent communication skills when interacting with customers during installations. Uphold a professional appearance and demeanor while representing Absolute Air Services during installations, earning high marks for professionalism from customers.
Accuracy of Documentation: Maintain accurate and complete documentation of installation details, equipment used, and any modifications in the company's systems, such as Service Titan.
Team Collaboration: Work collaboratively with the Install Apprentice and other team members, fostering a positive and supportive work environment that promotes teamwork.
Continual Improvement: Actively participate in performance reviews and self-assessments, identifying areas for personal improvement and setting development goals to enhance overall job performance. Pursue additional certifications and training opportunities to expand expertise and proficiency in installing various brands of HVAC equipment.
Timeliness and Punctuality: Maintain a consistent record of punctuality and attendance, arriving at installation sites and appointments on time.
Additional duties as assigned
Join our team and become an integral part of Absolute Air Services' commitment to exceptional HVAC installations, customer satisfaction, and technical excellence. Apply now to embark on a rewarding career journey with us!