Key Account Manager - Respiratory Biologics - Philadelphia, PA

Career Category

Sales

Job Description

Territory Covers: Delaware, Philadelphia, Scranton, Harrisburg, Pittsburgh, PA and Erie-Buffalo.

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Key Account Manager - Respiratory Biologics

What you will do

Let’s do this. Let’s change the world. In this vital role you will report into a Respiratory Key Account Director.  Their primary responsibility is to assess and diagnose the current business environment in each of their assigned accounts in relation to Amgen Respiratory products and plan/execute actions for success in these accounts. The Respiratory Account Manager will work internally through the matrix team, and externally with customers to develop strong relationships for Amgen to support sales performance and brand strategies at multiple touch points and levels within complex partner organizations.  Ideally, the candidate resides in the geography and has established relationships with the key accounts/ customers in addition to experience promoting Respiratory products to the target accounts.  

Role Responsibilities:

• Key account strategic lead:  Leads contract delivery, business reviews and performance tracking in targeted accounts
• Builds and develops relationships with appropriate opinion leaders in Allergy, Pulmonology, Pharmacy, P&T Committee, etc.
• Accountable for ensuring formulary adoption in targeted accounts to help drive appropriate utilization of approved products
• Identifies drivers/barriers and coordinates pull-through initiatives across field teams (Sales Representatives, District Sales Managers, Regional Sales Directors, Reimbursement/Access Specialists, Nurse Educators, Regional Marketing Managers, and the Value Based Partnership Team)
• Regularly engages with key decision makers, such as Office Practice Managers, Clinical Directors, Hospital Pharmacy, purchasing on contract performance and aligned initiatives
• Presents MAC approved data and product messaging for approved products and delivers clinical messages compliantly
• Monitors Amgen business performance across Respiratory portfolio in local market
• Coordinates Amgen home office engagement with customers
• Works collectively with matrix and alliance team members to arrange approved promotional programs, displays and initiatives that will effectively and compliantly promote assigned products
• Develops and executes innovative strategies to reach difficult to access health care providers and accounts in a compliant manner
• Partners closely with Market Access Executives and Regional Medical Liaisons in shared accounts
• Coordinates with Reimbursement Access Value team to support open access to Amgen portfolio
• Serves as GPO liaison between Amgen and GPO representatives
• Provides field insight/recommendations to Pricing/Brand/GPO teams
• Organizes competitive response if needed
• Executes value/FDAMA 114 tools where appropriate

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The motivated professional we seek is a consultive partner with these qualifications.

Basic Qualifications:

Doctorate degree AND 2 years of Sales and/or Account Management experience
OR
Master's degree AND 4 years of Sales and/or Account Management experience
OR
Bachelor's degree AND 6 years of Sales and/or Account Management experience

Preferred Qualifications:

• 6+ years of account management and/or public payor experience
• Resides in the geography and has established relationships with the key accounts/customers  
• Advanced degree (e.g. MPH, MBA, PharmD, etc.) 7+ years of healthcare sales and/or marketing experience or related experience in buying processes and decision making
• Clinic, hospital, access environment, applicable competitors, specialty experience
• Respiratory sales experience
• Co-Promote and/or Launch experience
• District Management / Reimbursement / managed care experience
• Demonstrates solid understanding of the current marketplace and trends
• Knowledge of payor systems, billing, coding and reimbursement processes
• Knowledge of CMS policies and processes
• Documented ability to work with sales force to resolve payor related issues
• Clear understanding of buy and bill process
• Proven ability to think strategically and develop, execute and monitor strategic business plans
• Demonstrated ability to engage, influence, and lead cross-functional teams

Additional qualifications:

• Demonstrates leadership ability with a focus on influence, impact and leading without authority.
• Identifies key staff and departments that influence decision-making for biopharmaceutical product utilization within key accounts, then cultivates relationships with these key decision makers
• Identifies and procures appropriate company resources to achieve account objectives.
• Analyzes, interprets and draws insights from clinic economics/financial performance.
• Analyzes, interprets and draws insights from varying data sources

• Successfully navigates through clinic reimbursement.
•  Experience in public payor / agency activities, including understanding of the Local Coverage Determination Processes (LCD)

• Knowledge of hospital committee structure, P&T process, treatment and discharge protocols, DRG and hospital reimbursement process
• Excellent interpersonal skills, which include networking, influencing, negotiation, presentation and written and verbal communication.
• Thrives in a fast-paced environment handling multiple competing priorities
• Approaches challenges with a solution-oriented mindset
• Takes initiative, imparts energy and enthusiasm, and works in teams
• Exhibits a broad range of computer skills

What you can expect of us

What you can expect from us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

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Salary Range

177,208.85USD -239,753.15 USD