Product Management Director, AgentExchange

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Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role

The Partner Security, Governance, and Guardrails Platform is a new and critical frontier at Salesforce — ensuring that partner-deployed technology, especially AI agents, operates securely, predictably, and responsibly across every enterprise environment. As the Director of Product Management for this domain, you will define the zero-to-one strategy for a platform that gives Independent Software Vendors (ISVs) the tools they need to enforce trust, maintain operational control, and govern AI at scale. This role sits at the intersection of enterprise security, agentic AI, and partner ecosystems — and the work you do here will shape how Salesforce's broader partner community safely innovates with AI.

What You'll Be Doing

• Own the platform vision and roadmap across strategic pillars including Permission Enforcement, Agent Learning & Data Governance, Cross-Org Policy Enforcement, and Cost Control & Resource Governance

• Pioneer dynamic permission models that transition AI agents from static, user-inherited permissions to task-driven access envelopes, giving agents secure and distinct identities at runtime

• Build data governance controls that precisely define what partner-deployed agents can ingest, retain, or learn from customer data — including strict egress policies for external AI endpoints

• Design cross-org policy architecture that enables ISVs to declare baseline security policies that automatically propagate across all subscriber organizations where their packages are installed

• Deliver cost and resource governance tooling including a two-tier governance mesh that lets ISVs configure default caps and throttling rules for flex credit consumption, preventing runaway agent costs and unexpected customer bill-shock

• Manage end-to-end service lifecycle for key platform services including the Partner Guardrail Service, Partner Security Assistant, Permission Enforcer, Cost Control Framework, Partner Agent Learning Governance Service, and Action Constraint Policy Engine

• Collaborate across functions — Engineering, Security, Legal, Go-To-Market, and external ISV partners — to deliver mission-critical trust infrastructure that scales across the Salesforce ecosystem

What We're Looking For

Required Qualifications

• 10+ years of progressive product management experience, with a proven track record in Director-level or equivalent leadership roles

• Deep domain expertise in enterprise security, trust, identity, data governance, and platform product management

• Demonstrated experience working with ISVs, partner ecosystems, or B2B developer platforms

• Strong understanding of AI technologies and agentic architectures — including LLMs and generative AI — and the unique security and compliance challenges they introduce

• Proven success securing resources and launching greenfield enterprise or platform products from zero to one

• Ability to engage deeply in complex architectural discussions with engineering counterparts and translate them into clear, customer-centric product requirements

• Excellent communication and stakeholder management skills, with experience aligning diverse cross-functional teams around shared outcomes

Preferred Qualifications

• Practitioner experience with analytics tools such as Snowflake

• Familiarity with ISV app distribution models, AppExchange, or Salesforce platform packaging

• Experience building compliance, policy enforcement, or runtime governance products

• Background in developer platform or infrastructure product management

• A related technical degree

Why Join?

This is a rare opportunity to build something entirely new — a platform that will become foundational to how Salesforce's partner ecosystem deploys AI responsibly. You'll work with some of the most forward-thinking engineers and partners in the industry, defining the standards for agentic AI governance before those standards are written. If you're energized by solving hard, ambiguous problems at the frontier of AI safety and enterprise trust, this role was designed for you.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.