Product Manager, Pricing & Product Operations

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Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Overview of the Role:

The Product and Pricing Operations Manager role is part of our MuleSoft Product team, working across Product, Finance, and Sales to scale pricing strategy and build the operational infrastructure that supports our product evolution and monetization. We're looking for someone who can translate data into decisions, lead go-to-market readiness, and bring a bias for action to a fast-moving environment.

Responsibilities:
 

• Partner with Product, Pricing Strategy, and Sales to develop and optimize pricing and packaging strategies for new and existing products.

• Conduct pricing performance analysis, customer segmentation, competitive benchmarking, and structured market research to inform pricing decisions.

• Lead the New Product Introduction (NPI) process for MuleSoft, coordinating go-to-market readiness including pricing configuration, SKU creation, and cross-functional internal enablement.

• Build and maintain pricing dashboards that incorporate AI-driven forecasting and anomaly detection to surface pricing leakage and usage trends.

Required Qualifications:
 

• 4+ years in pricing, product operations, strategy, or business operations, preferably in tech or Software as a Service (SaaS).

• Strong analytical and financial modeling skills, with expertise in Excel or Google Sheets and familiarity with SQL or business intelligence (BI) tools.

• Proven ability to influence cross-functional stakeholders, manage multiple priorities, and drive alignment across Product, Finance, and Sales.

• Familiarity with product lifecycles, monetization mechanics, and operational systems such as Salesforce, Configure Price Quote (CPQ), and Enterprise Resource Planning (ERP) software.

Preferred Qualifications:
 

• Experience pricing subscription or usage-based products.

• Proficiency in leveraging generative AI tools to accelerate market research, draft pricing documentation, and automate routine operational tasks.

• Strategic mindset with a track record of proactively identifying opportunities to use automation and AI to improve operational efficiency.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.