Sr. Specialist Solutions Architect - Communications Development Services

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.

Do you have an extensive background in delivering strategic outcomes for security and compliance and a passion for working with customers to solve complex technical challenges to help them safely transition workloads to the cloud?

Increasingly, companies are using AWS to move their core business applications to the cloud. AWS is looking for passionate and experienced security professionals to work with these customers to help guide their vision, address risks and implement their security, resilience, and compliance strategies on the AWS platform. This role will provide thought leadership and operate with a high degree of autonomy and visibility as part of our worldwide specialist team. This role will be located in the United States and have global responsibilities working with sales, product marketing and product management. The role will focus on providing Technical Thought Leadership for the Communication Developer Services organization.

This role will advise and deliver strategic outcomes across a wide range of industry sectors and challenging environments.

This key position requires broad industry experience and will have high visibility at the most senior levels of customer organizations, including frequent interaction with customer board, their staff, and AWS senior leadership. The position, as part of the AWS worldwide specialist organization, will act as the security interface with AWS customers and service teams working closely with AWS Sales and Solutions Architect teams. The candidate will already have and continue to foster key relationships, be able to interpret the impacts of industry and regulatory changes, and track and report on industry trends.


Key job responsibilities
- Design and deliver technical workshops that accelerate technology adoption and customer enablement across email, SMS, WhatsApp, and push notification channels
- Create comprehensive best practices documentation and implementation guides for multi-channel communication strategies
- Direct AWS Solutions Architects, Sales, and Partner teams across multiple engagements within each customer to drive targeted outcomes and consistent advice and outcomes
- Develop industry leading customer-facing resources based on projected customer needs and current demand
- Develop and maintain personal relationships with key industry personnel and policy makers.

Looking for candidates with:
- Experience in a customer-facing, sales-aligned role such as consultant, solutions engineer or solutions architect.
- Experience implementing cloud services including migrations and modernization projects or similar
- Experience with Amazon SES, AWS End User Messaging, or multi-channel communication platforms
- Experience with email deliverability, SMS messaging, WhatsApp Business API, or push notification services-- A background working in a regulated industry such as financial services, healthcare, and public sector is a plus.


About the team
The Worldwide Specialist Organization (WWSO) works backwards from customers to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses, and pride themselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
- 5+ years of design, implementation, or consulting in applications and infrastructures experience
- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 10+ years of IT development or implementation/consulting in the software or Internet industries experience - Experience working within a global company, with multi-country responsibilities
- Knowledge of cloud computing technologies
- Experience communicating and presenting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Irvine - 153,600.00 - 207,800.00 USD annually
USA, CA, San Francisco - 176,600.00 - 239,000.00 USD annually
USA, FL, Miami - 153,600.00 - 207,800.00 USD annually
USA, GA, Atlanta - 153,600.00 - 207,800.00 USD annually
USA, MA, Boston - 153,600.00 - 207,800.00 USD annually
USA, NY, New York - 169,000.00 - 228,600.00 USD annually
USA, TX, AUSTIN - 153,600.00 - 207,800.00 USD annually
USA, TX, Dallas - 153,600.00 - 207,800.00 USD annually
USA, VA, Arlington - 153,600.00 - 207,800.00 USD annually
USA, WA, Seattle - 153,600.00 - 207,800.00 USD annually