Sr. Client Account Manager, Retail

As a Sr. Client Account Manager, you will play a pivotal role in driving business results for Pinterest’s largest strategic advertisers. Your expertise throughout the funnel tactics will help you grow and nurture client relationships and guide them from awareness through to conversion and retention. We’re looking for a Client Account Manager to help our most strategic partners successfully grow their business through Pinterest. You’ll work directly with some of our key advertisers as a trusted consultant to their business. Your strategic advice, analytical skills and sales skills are core to bringing to life the value we deliver as a platform.

We invite passionate candidates to join our US Enterprise Sales team, where we have open positions across several business sectors, in various locations. By applying for the Sr. Client Account Manager position, your application will be considered for all available roles that match your skills and experience. Submit your resume once, and it will be considered by multiple hiring teams.

What you'll do:

• Plan, execute, upsell, and optimize data-driven ad campaigns in collaboration with internal teams.
• Build and maintain strategic partnerships, aligning with stakeholder goals across all funnel stages.
• Ensure accurate implementation of first-party data and campaign launches with cross-functional teams.
• Optimize media campaigns and audience targeting daily using various technologies and platforms.
• Deliver weekly campaign performance reporting and insights.
• Advise clients on Pinterest ad products, targeting, bidding, creative, and measurement strategies.
• Provide exceptional client service through communication, issue resolution, and seamless execution.
• Simplify complex processes, upsell and pitch strategic solutions, and continuously improve campaigns.

What we're looking for:

• Proven experience managing and growing client accounts with data-driven strategies.
• Strong knowledge of advertising best practices and technical media measurement.
• Skilled at identifying client needs, communicating persuasive recommendations, and overcoming objections.
• Ability to build and execute full-funnel sales strategies, driving adoption and conversions.
• Excellent at managing multiple campaigns, tasks, and timelines simultaneously.
• Outstanding verbal and written communication skills with a proactive, problem-solving mindset.
• Demonstrates curiosity and a willingness to explore AI tools to improve day-to-day productivity, including campaign setup, performance reporting, client communications, and research. Leverages AI to work more efficiently, whether it's streamlining optimizations, preparing for client meetings, or surfacing insights from campaign data, while maintaining attention to detail and a high bar for accuracy.
• Bachelor’s degree in Business, Sales, or related field, or equivalent experience.

In-Office Requirement Statement:

• We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.
• This role will need to be in the office for in-person collaboration 2 times per week and therefore needs to be in a commutable distance from our Chicago office.

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

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