Join our Security Issue Management (
SIM) team within Amazon Security Experiences (
ASE) as a Manager of Software Development, where you'll lead a team of engineers building and evolving Shepherd - Amazon's centralized platform for security issue management and remediation. This role requires a strong technical leader who can drive delivery of key platform capabilities that enable builders to understand, prioritize, and resolve their security obligations with speed and clarity. Your team will deliver features that surface actionable security findings - spanning host patching, cloud security, source code vulnerabilities, and security review findings - to over 65,000 monthly active users across
SDO and
AWS. Your expertise in building high-scale platforms, driving automation, and delivering customer-obsessed experiences will be instrumental in reducing remediation times and ensuring Amazon maintains its Security Bar. You'll partner with other teams within the
SIM organization, vulnerability management stakeholders, and security campaign owners across the company, gaining exposure to diverse security domains while making a measurable impact on Amazon's security posture.
Key job responsibilities
* Lead, mentor, and grow a team of software development engineers (SDEs) responsible for core Shepherd platform capabilities.
* Own the technical roadmap and delivery of features that improve the builder experience for security issue resolution, including issue surfacing, prioritization, ECD (Expected Completion Date) management, and escalation workflows.
* Drive automation initiatives, including programmatic reviews and auto-remediation pathways, to reduce builder toil while maintaining security rigor.
* Partner with vulnerability management teams, security campaign owners, and peer
SIM teams to ensure platform capabilities meet the needs of diverse security domains.
* Ensure operational excellence through robust testing, monitoring, alarming, and incident response processes for a high-availability platform serving tens of thousands of monthly active users.
* Collaborate with product management, UX, and
data engineering to deliver data-driven improvements to issue health metrics, remediation times, and customer satisfaction.
* Drive the consolidation roadmap - migrating security issue management from fragmented tooling into Shepherd's unified experience across
AWS and
SDO.
* Champion engineering best practices including code quality, design reviews, and sustainable on-call operations.
A day in the life
The Amazon Security Experience (
ASE) Team is dedicated to building tools that ensure builders across Amazon create software and hardware services that meet the Amazon Security Bar. Our mission is critical to protecting Amazon's customers, data, and systems through consistent security practices. We work with teams spanning every corner of Amazon, which gives our team members exposure to diverse technologies and business domains while making a significant impact on the company's overall security posture. As we continue to innovate, we're focused on creating scalable, intuitive solutions that make security best practices accessible to all builders.
Your day begins with a stand-up meeting where your team provides updates on current security tool development projects. You'll spend time reviewing architecture proposals for new security features, then meet with business teams to understand their specific workflows and security needs. In the afternoon, you might analyze usage metrics of existing security tools to identify improvement opportunities, collaborate with partner teams on integration points, and provide coaching to team members on complex security challenges.
About the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.
Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.
Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
- 5+ years of engineering team management experience
- 7+ years of Software Engineer, Software Developer, or related occupational experience
- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and
product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 184,900.00 - 250,200.00 USD annually