Manager Digital Platforms and Technology

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Working at Abbott

• At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.

• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.

• An excellent retirement savings plan with a high employer contribution · Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

We have an immediate opportunity for a Senior Manager– Digital Platforms & Technology in our Lake County, Abbott Park, IL location.

About the Clara Abbott Foundation
The Clara Abbott Foundation is an independent nonprofit 501(c)(3) organization, managed and funded separately from Abbott. The Foundation provides need‑based financial assistance to support Abbott employees, retirees, and their dependents during times of financial hardship. Established through the will of Clara Abbott, wife of Abbott’s founder, the Foundation has supported Abbott families worldwide for nearly 80 years. For more information, visit clara.abbott.com.

Position Overview
This role reports directly to the Executive Director and serves as a member of the Foundation’s leadership team, functioning as the Foundation’s Chief Technology Officer. The position provides strategic and operational oversight for technology systems that support the Foundation’s mission, governance, and service delivery.

Role Overview

CAF is seeking a Senior Manager to own and steward the Foundation’s digital platforms and technology ecosystem. This role will serve as the long‑term internal owner of CAF’s technology assets, bridging technical depth with strong business intuition to guide CAF through implementation, ongoing operations, and future modernization. This is a hands‑on, technically grounded leadership role, ideal for someone with deep SaaS/platform experience who is ready to operate at a strategic level while staying close to the technology. The role will play a critical part in ensuring CAF keeps pace with modern technology trends, including automation and AI‑assisted capabilities, without becoming vendor‑dependent.

Key Responsibilities

Platform & Product Ownership

• Serve as the primary platform owner for CAF’s core systems (including CRM, case management, and workflow platforms such as Salesforce)

• Own the post‑Discovery technology roadmap, ensuring solutions are scalable, maintainable, and aligned to CAF’s mission

• Translate evolving business needs into sound technical and architectural decisions

Digital Modernization & Future Readiness

• Lead CAF’s progression toward modern digital practices, including automation, data quality improvements, and responsible AI adoption

• Evaluate emerging technologies and capabilities relevant to nonprofit operations and service delivery

• Ensure CAF remains aligned with industry best practices as technology continues to evolve rapidly

Vendor & Partner Leadership

• Act as CAF’s primary technical counterpart to implementation and advisory partners

• Guide vendors rather than being led by them — setting clear expectations, priorities, and architectural guardrails

• Ensure knowledge transfer, documentation, and long‑term operability are built into all engagements

Techno‑Functional Leadership

• Partner closely with CAF leadership and functional teams to ensure technology solutions support real‑world workflows

• Balance technical rigor with pragmatic business decision‑making

• Help institutionalize functional and technical knowledge gained during Discovery and implementation

Governance, Risk & Data Stewardship

• Establish lightweight governance around platform changes, enhancements, and data usage

• Promote strong data quality, security, and privacy practices appropriate for a global nonprofit organization

• Provide clear technical judgment on tradeoffs, risks, and long‑term implications of platform decisions

Required Qualifications

• 10–15+ years of experience in technology, digital platforms, or enterprise systems roles

• Strong hands‑on technical background (e.g., platform lead, solution architect, senior systems leader)

• Demonstrated experience owning SaaS platforms end‑to‑end (Salesforce or comparable ecosystems)

• Experience modernizing, stabilizing, or scaling complex technology environments

• Ability to operate with autonomy, sound judgment, and cross‑functional influence

Preferred Qualifications

• Exposure to AI‑assisted platforms, automation, or advanced analytics

• Experience working in or with nonprofit, mission‑driven, or values‑based organizations

• Strong interest in social impact and mission‑oriented work

Misc: This is an onsite role at Abbott Park located in IL. This is not a remote role/opportunity. 

• Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com 

• Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. 

• Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews. 

     

The base pay for this position is

$113,300.00 – $226,700.00

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

IT Business Relationship Management

     

DIVISION:

CHR Corporate Human Resources

        

LOCATION:

United States > Abbott Park : AP06D

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

No

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

     

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf