Senior Event Operations Manager

Hi, we're Oscar. We're hiring a Senior Event Operations Manager to join our Marketing team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

This role sits within the Event Marketing Center of Excellence and is principally accountable for supporting internal stakeholders in the organization and delivery of assigned event programs as well as the creation of enablement materials for self-service event delivery. This role works independently to provide project and program management services to cross-organizational marketing partners and agency vendors.

You will report into the Associate Director of Corporate Events.

Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $135,792 - $178,227 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses.

Responsibilities:

• Serve as a project manager for assigned event programs, ensuring timely and effective delivery, by tracking deliverables, managing stakeholders and communications, and providing event operational expertise throughout the process
• Coordinate with internal stakeholders and external agencies in support of event delivery, managing functional areas including but not limited to: venues, hotels, contractors, audio/visual and production, food and beverage, temporary staffing, health and safety, accessibility, environmental design and transportation
• Create scalable mechanisms and playbooks that enable stakeholders to successfully self-service the organization and execution of events in a matrixed organization, including through the development and delivery of written and visual training materials
• Assist in developing budgets, prepare regular reporting, and oversee measurement of assigned programs
• Act as strategic advisor to internal stakeholders, providing advice and support in all areas of event delivery
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• 8+ years of experience planning and executing event marketing programs
• Bachelor’s degree in a related field (event management, hospitality, technical theatre, marketing, communications, business, or similar).

Bonus points:

• Strong expertise in managing the delivery of multiple event operations functional areas (e.g., sourcing, space planning, venue management, vendor management, food and beverage, budgeting, risk management and compliance, accessibility, health and safety, atmospheric design, etc.)
• Experience planning events across a wide variety of formats (e.g., hospitality programs, ancillary events, tradeshows, and corporate meetings)
• Extensive experience in project management, demonstrating the ability to multi-task, quickly shift priorities, and proactively resolve challenges while operating with minimal supervision 
• Experience delivering events in-house at a brand or corporation
• Certified Meeting Professional (CMP) designation 
• Experience with field marketing and the design and operationalization of field or regionally-aligned marketing and event programs
• Team player with strong interpersonal and communication skills; ability to work with various groups across the organization and adept at stakeholder management
• Knowledge of various marketing and workplace productivity technologies and experience leveraging artificial intelligence to optimize the design and delivery of work product