Product Solutions Engineer, gUP Search RWJ Platforms

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).

The gUP Search Real World Journey (RWJ) Lodging and Platforms team supports the Search RWJ product area in their mission to "Inspire Action By Connecting People With Experiences That Make Life Better."

As a Product Solutions Engineer, you will balance business and partner needs with technical constraints, develop solutions and act as a partner and consultant to those you are working with. You will build tools and automate products, develop product features and prioritize the roadmap. You will be focused on delivering excellent customer care and make sure things go smoothly for our customers across the globe when they need us most.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

Responsibilities

• Analyze problems and develop solutions, while identifying dependencies and resolving issues to drive implementation.
  
• Make technical contributions, including writing and reviewing design documents, tests, and code (e.g., JavaScript, Python, TypeScript, SQL).
  
• Provide subject-matter expertise and utilize comprehensive knowledge of Google's relevant technologies, principles, practices, and coding standards.
  
• Collaborate with cross-functional users and stakeholders to identify pain points and devise technical solutions to customer problems.
  

Minimum qualifications:

• Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
  
• 3 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
  
• 3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
  
• Experience troubleshooting technical issues for internal/external partners or customers.
  

Preferred qualifications:

• 4 years of experience in full-stack software development, system design, unit testing, agile methodologies, and bug and change management systems.
• 4 years of experience in delivering technical solutions in client-facing roles.
• Experience implementing features in frontend languages (e.g., JavaScript or TypeScript) and working with database technologies (e.g., SQL, NoSQL).
• Experience scaling operations via process automation, third-party vendor management, or integrating APIs/LLMs.
• Experience navigating ambiguity and completing projects separately.