Technical Program Manager III (TPM), Amazon Connect Decisions

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

We are looking for a Technical Program Manager to join our team that is building revolutionary enterprise applications that leverage Amazon's extensive operational expertise to help millions of companies worldwide manage their day-to-day supply chain operations. Our mission is to accelerate our customers' businesses through intuitive, differentiated technology solutions that solve enduring supply chain challenges. We blend strategic vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions that make the 'buy versus build' decision a no-brainer for our customers. If you're passionate about creating enterprise-grade applications that combine Amazon's operational excellence with technology, we want to hear from you.

As a key member of our team, you will develop GenAI/Agentic AI solutions that help millions of companies worldwide optimize their supply chain operations. We operate like a startup within AWS, offering you the opportunity to tackle unprecedented challenges at global scale while working with state-of-the-art technologies. If you're passionate about building intuitive, scalable solutions and want to shape the future of supply chain management while working in a fast-paced, collaborative environment, we want to hear from you. This role offers unique opportunities to innovate, influence architecture decisions, and make significant impacts through machine learning technologies, all while having the backing of AWS extensive resources.

Key job responsibilities
As a Technical Program Manager (TPM), you will define, own and drive technical programs that span multiple engineering/science teams and organizational boundaries. You will partner with product management and technical leadership to identify company-wide opportunities for demand planning needs, improving product, identify new areas of investment and work to align other group's engineering roadmaps to deliver on these opportunities and optimize delivery outcomes. As a technical leader, you will influence strategy and outcomes across different Amazon organizations.

This role is inherently cross-functional and requires a strong ability to communicate, influence and earn the trust of software engineers, technical and business leadership.

About the team
ABOUT AWS:
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules - 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Austin - 148,700.00 - 201,200.00 USD annually