Senior Data / Business Analyst - healthcare analytics

We are seeking a Senior Data / Business Analyst to support healthcare analytics initiatives focused on disease states and therapy categories with ongoing patient resupply. This role partners closely with business, operations, product, and technology teams to translate complex business questions into data-driven insights, reporting, and decision support.

As a senior healthcare data analyst, this individual will drive insights and performance improvements across patient resupply, operations, and revenue. Leveraging tools such as SQL and Snowflake, they will analyze complex healthcare data to identify trends, improve patient adherence and outcomes, optimize operational workflows, and reduce revenue leakage. This role blends deep healthcare domain knowledge with strong technical and analytical expertise to enable data-driven decision-making across the organization.

Key Responsibilities

• Develop deep expertise in healthcare resupply workflows, including eligibility, adherence, utilization, payer requirements, order cycles, and fulfillment
• Partner with stakeholders to define business needs and translate them into scalable analyses, dashboards, and reporting
• Use SQL and Snowflake to extract, transform, analyze, and validate data across multiple sources (patient, orders, claims, CRM, operations)
• Analyze performance across disease states, therapy categories, patient segments, providers, payers, and operations
• Identify trends and drivers impacting adherence, resupply timing, order conversion, revenue leakage, and operational efficiency
• Build and maintain dashboards, KPIs, and executive reporting to support performance management
• Conduct ad hoc analyses and deliver actionable recommendations to solve complex business problems
• Collaborate cross-functionally (data, BI, product, operations) to improve data quality, metrics, and analytics infrastructure
• Ensure data accuracy, consistency, and alignment across all reporting outputs
• Communicate insights clearly through data storytelling to technical and non-technical audiences

Focus Areas

• Patient resupply eligibility and reorder timing
• Therapy adherence and utilization trends
• Disease-state and therapy-category performance
• Order conversion, cancellations, and abandonment
• Payer requirements and documentation impacts
• Patient segmentation and outreach effectiveness
• Operational productivity and fulfillment performance
• Revenue leakage, missed resupply opportunities, and retention

Ideal Candidate

• Strategic, hands-on analyst with strong healthcare and technical expertise
• Proficient in SQL and Snowflake for data querying, validation, and analysis
• Trusted partner to stakeholders, translating business needs into actionable insights
• Focused on improving patient outcomes, operational efficiency, and revenue performance
• Experienced in analyzing patient, payer, provider, and resupply behaviors
• Identifies trends, risks, and optimization opportunities

Qualifications

Experience

• 5+ years in data, business, or healthcare analytics
• Healthcare experience in DME, pharmacy, home health, chronic disease management, or resupply models
• Experience working with large datasets and delivering actionable insights
• Ability to gather requirements and translate into analytical solutions
• Experience analyzing : patient orders, resupply, and adherence, claims, payer rules, and revenue cycle data, Utilization and fulfillment performance
• Cross-functional collaboration with operations, product, sales, finance, or customer success

Skills and Abilities

• Advanced SQL (joins, CTEs, window functions, aggregations, optimization)
• Experience with Snowflake or similar cloud data platforms
• Proficiency in BI tools (Tableau, Power BI, Looker, etc.)
• Strong analytical and problem-solving skills in complex environments
• Ability to translate data into clear, actionable insights
• Excellent communication with technical and non-technical audiences
• High attention to detail and data accuracy
• Knowledge of HIPAA and healthcare data privacy
• Understanding of patient lifecycle, engagement, and recurring revenue models
• Experience documenting metrics, data definitions, and reporting logic

We are shaping the future at Resmed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.

Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.

At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  A reasonable estimate of the current base range for this position is: $105,000 - $140,000k/yr.

For remote positions located outside of the US, pay will be determined based the candidate’s geographic work location, relevant qualifications, work experience, and skills.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.