Head of WWPS Sales Planning, AWS WWPS SSBO Business Operations

The Manager, Central Sales Planning (CSP) is responsible for leading a cross-functional team that drives the strategic evolution and operational excellence of Worldwide Public Sector (WWPS) planning mechanisms. In this pivotal role, you will be tasked with transforming the current sales planning function to better support the rapidly growing WWPS business.

As a strategic leader within SSBO (Sales Strategy & Business Operations), you will provide direction and oversight to the CSP team, ensuring that their efforts align with the broader business objectives and growth priorities. Collaborating closely with worldwide sales planning leadership, you will identify and prioritize initiatives that enhance sales planning capabilities and drive operational efficiencies. You will establish a performance measurement framework to track the effectiveness of sales planning mechanisms, fostering continuous improvement, and contributing to strategic documents (e.g., operating plans and executive escalations) and data analysis.

In your role, you will lead a team of functional experts dedicated to driving standardization, automation, and scalability across core sales planning processes such as annual planning, in-year planning, and revenue planning. You will empower the CSP team to identify and pilot innovative solutions, leveraging industry best practices and emerging technologies to enhance the sales planning experience. By fostering a culture of learning and development, you will enable the CSP team to continuously expand their skills and expertise.

Ensuring operational excellence, you will oversee the CSP team’s delivery of high-quality, timely, and effective support to field sales operations (FSO) teams across all geographies, industries, and sales segments. You will establish effective communication and collaboration channels between the CSP team and these FSO teams, facilitating knowledge sharing, problem-solving, and the exchange of best practices. Managing the implementation of the CSP team structure and transition plan, you will oversee change management and ensure seamless integration with the broader SSBO organization.

Your role will also involve cross-functional collaboration, partnering closely with other WWPS and AWS stakeholders, such as Sales Planning & Compensation, Sales Planning Tools, and AWS Global Sales (AGS), to align on planning requirements, drive operational consistency, and optimize decision-making. Representing the CSP team in strategic discussions and decision-making forums, you will advocate for the needs of the sales planning function. Through fostering a culture of transparency, accountability, and continuous improvement within the CSP team and across the SSBO organization, you will drive significant advancements in sales planning and operational efficiency.

About the team
About AWS
Diverse Experiences
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Work/Life Balance
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AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. - 4+ years of people management experience
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or a related field
- Experience in people management
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience using Salesforce or other CRM tool - Experience designing business processes
- Experience in multiple organizational functions such as compensation, forecasting or organizational development
- Experience working within a high-growth, technology company
- Master's degree or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Arlington - 147,300.00 - 199,300.00 USD annually