Whole Foods Market's Quality Standards team sets the bar for what belongs on our shelves. We're looking for a Sr Program Manager to lead that work across body care, household cleaning, dietary supplements, and other non-food categories.
You'll own quality standards strategy for non-food products, partnering with suppliers, merchandising partners, certification bodies, NGOs, and government agencies to keep us at the forefront of ingredient transparency and product safety. You'll advise leadership on emerging industry issues and translate complex research into clear recommendations that shape what we sell.
- Lead standards development and ongoing management for body care, household cleaning, dietary supplements, and other non-food categories
- Partner with third-party certification programs, trade associations, and advocacy groups
- Research new ingredients, production methods, and technologies—then translate findings into action
- Represent the company externally on product safety, environmental policy, and regulatory matters
- Develop training and communications that help teams and partners apply our standards
- Collaborate with merchandising, suppliers, and
cross-functional partners to evolve industry-leading ingredient standards
This is a role where your expertise drives real change at the intersection of science, policy, and retail.
Key job responsibilities
- Coordinate quality standards development, implementation, and ongoing management for body care, household cleaning, dietary supplements, and other non-food categories
- Partner with third-party certification programs, trade associations, advocacy organizations, and regulatory agencies relevant to non-food product safety and ingredient transparency
- Conduct research into new ingredients, production methods, and technologies—evaluate sourcing, safety, and regulatory elements and communicate findings and recommendations to leadership
- Oversee third-party relationships and compliance activities to identify areas of opportunity and drive improvement
- Advise merchandising teams, product analysts, suppliers, and other partners on the application of quality standards to specific products
- Revise standards as needed to ensure continual improvement; communicate changes to suppliers, buyers, and compliance teams
- Develop and deliver training and ongoing support for internal and external stakeholders
- Collaborate with
cross-functional teams (Supply Chain Compliance, Merchandising, etc.) to evolve industry-leading ingredient standards for non-food products
- Analyze product formulations and label claims to ensure compliance with quality standards requirements
A day in the life
You'll manage and evolve the quality standards for body care, household cleaning, dietary supplements, and other non-food products. One moment you're reviewing a product formulation for ingredient compliance—the next you're on a call with a certification partner about program updates. You'll collaborate with merchandising and supply chain teams to resolve compliance questions, update standards documentation, and communicate changes to suppliers. Some days you'll represent the company at industry events, advise leadership on regulatory shifts, or develop training for store teams navigating ingredient requirements.
About the team
The Quality Standards team sets the ingredient and sourcing standards that define what Whole Foods Market sells—and what we won't. You'll work alongside subject matter experts covering body care, supplements, household cleaning, seafood, animal welfare, and organics. Day-to-day, you'll collaborate with merchandising, supply chain, and supplier partners to solve compliance challenges and keep standards current. Our culture values intellectual curiosity, rigorous research, respectful debate, and a bias for action. Your customers: internal teams who value clear guidance and the millions of shoppers who trust our standards.
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor's degree
- 5+ years of investigating the feasibility of applying scientific principles and concepts to business problems and products experience
- 2+ years of driving process improvements experience
- Knowledge of general AI tools
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Master's degree in science or equivalent
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The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TX, AUSTIN - 115,600.00 - 160,000.00 USD annually