Solutions Consultant

The US base salary range for this full-time position is $145,650 - $204,000 + 15% bonus target + equity + benefits determined by role, level, and location. Individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Learn more about benefits at Google.

Position reports to the Google Seattle, Washington office & may allow for a hybrid schedule as per Google policy.

Responsibilities

• Act as a trusted advisor to client leadership by demonstrating how Google's advertising products and technology can solve their business problems.
• Identify customer needs by understanding clients’ annual and quarterly challenges/goals in collaboration with Sales, assessing and prioritizing where bespoke projects can add value.
• Develop and implement service plans that leverage Google's resources (e.g. technical support, media campaigns, customer service) to address the client's needs and drive growth.
• Serve as the main point of contact for servicing the client, conducting regular check-ins (e,g. Discovery conversation and project debriefs) to ensure their needs are being met.

Minimum qualifications:

• Bachelor’s degree in Computer Science, Information systems, Engineering, Business Administration or a related field and 8 years of progressive post-baccalaureate experience in the job offered or in a Solutions Consultant related occupation.
• Alternatively, will accept a Master’s degree in Computer Science, Information systems, Engineering, Business Administration or a related field, and 6 years of experience in the job offered or in a Solutions Consultant-related occupation.

• Position requires 6 years of experience in the following: Technical project management (requirements, scope, risk, timelines); Process design and improvement or Operations management (SLAs, capacity planning, quality control, outsourcing); Stakeholder management and collaboration; Structured discovery of customer objectives and quantification of solution value or Consulting and stakeholder needs analysis; Systems solutioning (full implementation lifecycle) or Strategy and roadmap development for enterprise systems

In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year