Senior Manager, Business Excellence

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Adherence to all Good Manufacturing Practices (GMP) Safety Standards

Job Description

Title: Senior Manager, Business Excellence

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Division/Site Specific Information

You'll be based in our Florence, South Carolina location, where you'll have the opportunity to work in a dynamic environment that fosters innovation and collaboration. You will support our Drug Substance Division at Thermo Fisher Scientific and play an important role in our company's success.

Discover Impactful Work:

The Senior Manager, Business Excellence is a key member of the Site Leadership Team (SLT) responsible for driving operational performance through Practical Process Improvement (PPI), site communications, and training program compliance. This role leads the site’s PPI project portfolio, ensures delivery of value capture targets, and oversees execution of communication strategies that drive engagement and alignment across all levels of the organization.

The position combines strategic leadership with operational execution, requiring strong cross-functional influence, disciplined follow-through, and ownership of critical performance metrics.

A Day in the Life:

Key Responsibilities

PPI Oversight & Value Delivery

• Lead the site’s PPI program, including prioritization, governance, and execution of the project portfolio

• Partner with SLT to identify, prioritize, and advance high-impact improvement initiatives

• Own and track value capture, ensuring alignment to annual targets and accuracy of reported results

• Establish accountability with project owners and functional leaders to drive execution and results

• Monitor portfolio health, identify risks, and implement corrective actions as needed

Training Program Oversight

• Ensure compliance with site training requirements in alignment with cGMP and regulatory standards

• Oversee training systems and processes, including Learning Management System (LMS) performance and reporting

• Drive reduction in training delinquency through proactive monitoring and escalation

• Partner with functional leaders to ensure training effectiveness and completion

Site Communications Strategy

• Develop and execute site-wide communication strategies that support engagement, alignment, and business priorities

• Oversee communication platforms and channels to ensure consistent, timely, and effective messaging

• Partner with leadership to translate business objectives into clear, actionable communications for all levels of the organization

• Continuously assess and improve communication effectiveness across the site

Data, Reporting & Governance

• Own site-level reporting for PPI, training, and engagement metrics

• Ensure accuracy, consistency, and integrity of data across systems and reporting tools

• Drive visibility of key performance indicators to leadership through dashboards and regular updates

• Utilize data to identify trends, gaps, and opportunities for improvement

Leadership & Team Development

• Lead and develop a team of direct reports responsible for execution of training, communication, and program support activities

• Provide clear direction, coaching, and accountability to ensure high performance and continuous development

• Foster a culture of ownership, accountability, and continuous improvement within the team

Cross-Functional Leadership & Influence

• Serve as a member of the SLT, contributing to strategic planning and decision-making

• Influence leaders, managers, and frontline supervisors to drive engagement, accountability, and execution of site initiatives

• Build strong partnerships across functions to ensure alignment and successful delivery of business objectives

• Proactively follow up on commitments, remove barriers, and ensure progress across initiatives

Keys to Success:

Education

• BS Degree required. Preferred Fields of Study: Engineering, Science, Business, Operations or related field.

• Advanced Degree highly preferred.

• Six Sigma Black Belt and/or Lean certification preferred.

• Project Management Professional (PMP) certification a plus.

Experience

• Advanced Degree plus 4 years of experience, or bachelor's degree plus 6-8 years of experience in lean leadership implementing continuous improvement initiatives required.

• Demonstrated experience in process improvement (Lean, Six Sigma, or equivalent)

• Experience in regulated industry (e.g., life sciences, medical devices) preferred.

• Demonstrated experience developing and deploying PPI/lean tools including Strategy deployment and value stream mapping.

Knowledge, Skills, Abilities

• Strong financial and business acumen with ability to identify, quantify and track improvement opportunities

• Strong accountability and ownership mindset

• Ability to influence without direct authority across all organizational levels

• High attention to detail with strong follow-through

• Effective communicator with the ability to translate strategy into action

• Ability to manage multiple priorities in a dynamic environment

• Data-driven decision-making and problem-solving skills

• Ability to travel up to 30%

• Expertise in data analytics and performance metrics

• Proficiency in Microsoft Office suite required

Benefits

We offer competitive remuneration, annual incentive plan bonus scheme, healthcare, and a range of employee benefits! Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.