Meta is seeking a Regional Quality Manager to join our Data Center Design, Engineering & Construction Team. Our team's mission is to optimize the delivery of our Data Centers, ensuring they are completed on time, safe, robust, reliable, and conform to our design and quality requirements. You will be leading internal & external cross-functional teams, leading installation and commissioning efforts at the project level (up to four campuses simultaneously), overseeing quality, and quickly adapting in an evolving space. Our data centers are the foundation upon which our rapidly scaling infrastructure efficiently operates, and our services are delivered. Building and operating data centers the "right" way is synonymous with ensuring high uptime, capacity availability, and capital conservation.
Responsibilities
- Develop/monitor quality program metrics to evaluate the project’s performance. Analyze said metrics to understand the root cause of any disconcerting trends and then work with the applicable parties to correct those items
- Contribute to building collaborative teams by mentoring and developing the on-site partner construction Quality & Commissioning teams while providing performance signal to contractor leadership
- In conjunction with Site Construction Management and other Area Management teams, establish effective processes and standards to enable efficient execution and effective cross-functional communications
- Provide leadership to site quality teams and interface at the highest level between design, construction, and facility operations leadership and the general contractor
- Provide direction and feedback to general contractor staff and trade partners on the Quality program
- Provide training of personnel to ensure awareness of quality procedures and specific responsibilities in the Quality process
- Through the establishment of outstanding partnership, coordinate quality issues & schedule dynamics between the Meta design, sourcing, construction, and facility operations teams
- Audit Quality activities of staff and trade partners as often and as necessary to assess conformance with the Quality procedures
- Perform quality engineering audits of design documentation for compliance with stated requirements, including vendor quality manuals and company quality records
- Evaluate effectiveness against Quality Program Standards and modify, if required, Level 1, 2, 3, 4, and 5 related quality & commissioning products and processes such as Construction Quality Procedures (CQPs), checklists, technical deliverables, test procedures and plans
- Recommend and verify effective implementation of corrective and preventive actions for project non-conformaties and quality issues, in coordination with Project and Quality Management, design, engineering, construction and other functional disciplines
- Participate in the reviews of Commissioning Authority Level 4 and 5 commissioning scripts and provide feedback
- Partner with Meta Construction Manager in review of Turnover Documentation Package for completeness and accuracy
- Partner with Meta Construction Manager in review of Level 3, 4, and 5 Energization, Start-up, and Commissioning schedules and help ensure compliance
- Help drive the closure of open issues and escalate any outstanding open items not getting closed out in a timely manner
- Audit factory witness tests as required for OFCI and CFCI equipment and systems
- Assist in confirming that Level 2 and Level 3 testing documentation is properly completed and retained in a timely manner that aligns with micro-schedule milestones
- Provide assistance in reviewing installed labeling, signage and tagging
- Attend required Construction Meetings such as the weekly project and monthly global Quality meeting, MEP/OAC weekly meetings, and daily start-up and commissioning meetings
Minimum Qualifications
- 10+ years of experience in quality control & quality assurance (QA/QC) and/or Commissioning (Commissioning) programs for data centers or mission critical construction projects
- BS in Construction Management or Engineering or equivalent work experience
- Experience with Design-Build and Design-Bid-Build construction programs
- Experience in civil/structural, building envelope, mechanical, electrical, and Instrumentation and Control (I&C) disciplines
- Experience leading QA/QC and Cx programs
- Experience in contractor, consultant, and vendor management
- Experience in mission critical power and cooling infrastructure or other critical systems
- Experience adapting to a hands-on, start-up work environment
- Travel domestically as needed (anticipated 40-60%) Experience in personnel management, staffing and scheduling
- Experience utilizing Autodesk BIM360 Field and/or ACC Build software
- Project Management Professional (PMP) or Equivalent Certifications
- Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
- Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
- Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies