The Amazon Music Personalization and AI Innovation team's vision is to offer Amazon customers delightfully personalized audio experiences by building world class customer and language understanding, content recommendations and experience optimization platforms. As a team, we play multiple roles at Amazon Music - one, we develop sophisticated models, scaled platforms, and flexible capabilities, offer them to internal teams, and experiment with them across experiences to improve the quality. We are seeking a Product Manager to own features within the Intelligent Personalization Gateway domain. The Intelligent Personalization Gateway powers the
real-time decision layer that determines what customers hear and see — from how listening sessions are sequenced, to how content is ranked across experiences, how pages are optimized for each individual customer, and how customer intent is modeled to deliver the right experience at the right moment.
Key job responsibilities
As a Product Manager within the Intelligent Personalization Gateway based in Seattle, you will help our team define and execute a strategy for becoming the world's most personalized audio streaming service. This role will be focused on owning features across areas such as listening experience sequencing, content ranking, page optimization, and customer intent modeling. You will work closely with scientists and engineers to understand customer problems, define a clear vision and strategy, make prioritization decisions, invest in the next generation of models and features, and deploy them across experiences to improve personalization.
A day in the life
- You will run prioritization discussions with your team, do tech deep dives and help
launch experiments.
- You will do product
discovery to understand internal and external customer problems and write documents to propose solutions and ideas.
- You will lead them through strategy and execution to deliver value for Amazon Music.
- Often, you will interact with
cross-functional partners across science, engineering, and product teams. You may travel to our Berlin office to meet partners.
About the team
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle
mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.
- 4+ years of customer-facing product development and product management, including defining, launching, and optimizing product and services experience
- Experience defining
roadmap strategy and prioritizing deliverables for your team products
- Knowledge of
agile product development and life-cycle management process
- Experience leading
cross-functional teams to deliver products and online services on tight deadlines
- Experience managing and deploying ML products
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 129,200.00 - 174,800.00 USD annually