Patients with mitral and tricuspid heart valve disease often have complex conditions with limited treatment options. Our Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is boldly pursuing an innovative portfolio of technologies to address a patient’s unmet clinical needs. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.
The Director Global Expansion is a people leader responsible for managing Global Expansion team that coordinates and executes Field and HCP Training Programs globally with TMTT.
Position is located in Irvine, California preferred, with consideration for hybrid based out of EW corporate office, or US based remote. Regular domestic and international travel to various training and case sites and to Irvine CA required.
How you'll make an impact:
- Direct activities with overall team responsibility of successfully executing Clinical Specialist Device, Imaging, and Field Trainer training programs including lab-based and case-based training. Recommending and implementing changes through several direct reports.
- Mitigate/eliminate risk, improve logistics and operational processes, direct, and communicate highly complex strategies which includes negotiations with internal and external regional parties for multiple complex concurrent major products launches
- Direct line management responsibilities including a robust strategic talent development plan in alignment with functional growth strategies and responsibility for the desired culture and growth of the team.
- Develop and deliver executive level communication. Manage regional field certification requirement dashboards with leadership and track timely progress and completion including training, case observations, cases supported and final sign-off for certification. Escalate with regions and leadership where appropriate.
- Develop key relationships with critical regional and cross-functional leaders
- Support on-going regional requests including SME and trainer case coverage, HCP training, and continued education until regions reach training independence
- Ensure team collaborates with global training efforts, including content and tool development, regional launch support, and new products/indications launches
- Measure effectiveness of programs through post-meeting survey instruments, direct field and region feedback, and KOL and leadership review. Collaborate with Global Training to increase training program effectiveness and ensure overall stakeholder satisfaction from a content and educational perspective.
- Ensure Training Compliance with Global SOPs and TMTT Policies and Procedures.
- Other incidental duties
What you'll need (required):
- Bachelor's Degree in related field or equivalent work experience based on Edwards criteria with 8 years of related experience required
- Demonstrated track record in people management or equivalent work experience based on Edwards criteria Required
- Domestic and international travel up to 50%
What else we look for (preferred):
- Experience working in medical device, echocardiographic, or clinical field training role
- Postgraduate degree
- Previous experience within the cardiovascular industry.
- Structural heart experience.
- Experience in Mitral and Tricuspid valve therapies preferred.
- Strong experience managing a clinical team that supports HCP training, field training, clinical development and clinical case support.
- Excellent written and verbal communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives
- Ability to interact with senior internal and external personnel on significant matters often requiring coordination between organizations and regions
- Ability to develop strong relationships with team, leadership, regional partners, field, and cross-functional partners. Leverage them to influence change
- Works in a multi-cultural environment and matrixed organization
- Advanced facilitation and presentation skills
- Proven successful project/program leadership skills involving managing operations and logistics
- Proficient with MS Office Suite (Outlook, Word, Excel, Power Point) and related systems and applications
- Excellent problem-solving and critical thinking skills and strict attention to detail
- Ability to manage competing priorities and multiple deadlines in a fast-paced environment
Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.
COVID Vaccination Requirement
Edwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them. As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.