OnSite Specialist- Elizabethtown, KY

Position summary:   

• Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management.  

• Essential duties & responsibilities: (detailed description)  

• Provides clinical surgical support by managing all relevant equipment.  

• Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.  

• Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices.  

• Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.  

• Maintains knowledge base of equipment and disposable products through Stryker education training programs.  

• Provide physicians and OR personnel with information on new and current products.   

• Must be able to accurately and honestly record and report data metrics related to all specific job functions on a monthly basis.   

• Responsible for maintaining up-to-date account information to ensure continuous high levels of service at the account; including all vendor credentialing required by the account.  

• Accurately records and reports all surgical procedure information.  

• Adheres to all Stryker and medical facility policies, standards and procedures.  

• Analyze and resolve both routine and non-routine product issues expediently using independent judgment.  

• Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility.  

• Adhere to (HIPAA) and other related patient confidentiality policies and procedures.   

• Provide support/coverage on all shifts at your assigned account, as well as provide support/coverage at other account in and outside your region; other shifts might include on-call, overnight, and weekends; other accounts might require overnight travel.  

• Note: Assigned shifts may change without notice based on account/business needs, this may include a rotating shift (which is a shift that has rotating/changing days of the week AND start and end time)  

Education & special trainings:  

• Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred.  

• Applicable for Specialists working in Sterile Processing Department: HSPA CRCST Certification within 6 months of start date and on time yearly renewal  

Qualifications & experience:  

• Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred.  

• Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential.  

• The ability to quickly, efficiently, and effectively troubleshoot issues in the moment in demanding, high stress situations.  

• The ability to provide support/coverage, not only at your assigned account during your assigned shift, but also on other shifts that need additional support. Note: Assigned shifts may change without notice based on account/business needs, this may include a rotating shift (which is a shift that has rotating/changing days of the week AND start and end time)  

• The ability to provide on-call services as required by the hospital/account, which may include overnight and weekends. If the account contract includes on-call services, you must be within 45 minutes driving distance from the account. 

• The ability to provide support/coverage at other accounts in other regions, which may include overnight travel.   

Physical & mental requirements:   

• Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects.    

• Ability to remain standing and/or walking for an extended period of time.  

• Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.   

• Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.).   

• Excellent analytical skills.   

• Excellent interpersonal skills.   

• Excellent equipment problem-solving skills.   

• Excellent time management skills with ability to use independent judgment and critical thinking effectively.  

• Must be able to explain and generate detailed guidelines and procedures.  

Scope of Work Summary (Operating Room Support):  

The OnSite Specialist provides in-room support for minimally invasive surgical (MIS) and related procedures, ensuring optimal performance of Stryker and third-party equipment. This role bridges clinical teams, SPD, and Stryker service lines to maintain smooth, high-quality OR operations.  

Core Responsibilities:  

• Set up Stryker towers, booms, lights, and integrated suite systems per surgeon preference.  

• Confirm equipment functionality and image routing prior to each procedure.  

• Adjust camera, monitor, and device settings intraoperatively.  

• Provide immediate troubleshooting of endoscopy and integration systems.  

• Manage post-procedure breakdown and staging of all Stryker equipment.  

• Clean/disinfect towers and components, restock consumables, and perform basic maintenance.  

• Educate OR and SPD staff on proper use and troubleshooting of Stryker products.  

• Support video conferencing, DICOM transfers, and EMR connectivity (where applicable).  

Qualifications:  

• Experience in OR technical support or surgical services.  

• Familiarity with MIS procedures (laparoscopy, arthroscopy, cystoscopy, hysteroscopy, etc.).  

• Excellent communication and troubleshooting skills.