Lead Program Manager, Business Operations

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Google's Data Center, Compliance, Strategy and Risk Management team (CSRM) is a dedicated organization chartered with protecting the people and assets of Google’s global critical infrastructure.

As a member of the team, you will help develop a culture where security, risk, and resiliency are integrated into every facet of Google, including the creative process. You will help us continually identify, evaluate and monitor enterprise risks that could affect business activities and provide business leaders the information they need to make critical decisions. You'll collaborate with cross-functional teams to create innovative strategies and develop industry leading programs that drive sustainable effectiveness.

The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving team behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

The US base salary range for this full-time position is $132,000-$189,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Develop and execute the overarching internal communications strategy, including managing All-Hands meetings, global newsletters, and intranet content to keep the team informed and aligned.
• Design and implement initiatives focused on boosting team morale, supporting professional development, and enhancing cross-regional connections to prevent siloed work.
• Establish and manage the internal operational cadence, including organizing and running leadership meetings, tracking Objectives and Key Results (OKRs), and coordinating strategic planning cycles.
  
• Drive strategic backend operations, including managing, monitoring, and setting governance standards for vendor engagements and workflows, processing central contracts, and tracking budget utilization.
• Coordinate and deliver internal onboarding and cross-functional enablement sessions to ensure partner teams understand the team's structure and engagement protocols.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 2 years of experience in program management, business operations, internal communications, or a related field.
• 2 years of experience in compliance, information security, IT audit, or risk management.
• Experience in developing and implementing internal communication strategies.
• Experience with operational process management and rhythm of business activities.
• Experience managing vendor relationships or agreements.

Preferred qualifications:

• 6 years of experience in business operations or program management within a large, global organization.
• Experience in designing and executing team culture or morale initiatives.
  
• Experience managing multiple priorities in a dynamic environment, and strong organizational skills.
• Familiarity with OKR frameworks and strategic planning processes.
• Demonstrated ability to influence and collaborate with cross-functional teams and leadership.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Papillion, NE, USA; Atlanta, GA, USA; Austin, TX, USA; Addison, TX, USA; New York, NY, USA; Reston, VA, USA; Sunnyvale, CA, USA.