Behavioral Care Manager - Full Time (W2)

Responsibilities

Primary point of contact for members and their care team providing initial evaluations, screening, and triage to appropriate services

Track and monitor care needs

Ensure care is on track and care needs are being met

Build relationships with external providers with timely responses and involvement in care planning

Provide accurate and timely documentation in the EHR and other communication systems

Facilitate referrals for clinically indicated services outside the organization 

Create accurate discharge summaries and plans to ensure members and families have the services and support needed for ongoing care

Schedule sessions with the internal care team to ensure continued progress toward care goals

Participate in training on our proprietary curriculum and collaborative care model 

Requirements

Bachelor’s degree in social work or psychology-related field (unlicensed) or certified coach with experience in mental health 

Computer and live video tools literacy (e.g., Zoom, Google Meets, DoxyMe, Skype, etc.)

Organized and excited by a dynamic environment

Passionate about helping kids and teens achieve goals 

Ability to work full-time, approximately 40 hours per week

Candidates must successfully pass a drug screen and background check prior to employment for this role

Full-time resident of the United States

Additional language skills are beneficial to this role 

As a full-time, remote Behavioral Care Manager you will be employed by Lyra Clinical Associates P.C. We manage the business operations so you can focus on providing high-quality mental health care. Here are just some of our available benefits:

Comprehensive healthcare coverage (including medical, dental, and vision, FSA/HSA, life, and disability insurance)

Lyra’s benefits package includes gender-affirming care

Access to coaching and therapy services for you and your dependents

Competitive time off with pay policies, including vacation time, sick days, and company holidays

Paid parental bonding leave for eligible birthing and non-birthing parents

Access to 401k and retirement benefits

Employee well-being program with additional perks like: fertility and family building, maternity program, employer discount marketplace, pet insurance, and financial planning tools

A new Chromebook, dedicated business support from Operations, HR, and IT professionals, and a monthly technology stipend

We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more! 

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com.

 

For more information about how we use and retain your information, please see our Workforce Privacy Notice."