Online Merchandising Manager — D2C E-Commerce

Job Title

Online Merchandising Manager — D2C E-Commerce

Job Description

The Online Merchandising Manager owns day‑to‑day merchandising, onsite experience, and commercial performance for Philips.com (US), Philips.ca, and Philips employee store while also shaping the future direction of Philips’ D2C channel. This role blends hands‑on execution with strategic leadership—optimizing conversion, driving campaign activation, improving operational excellence, and contributing to Philips’ long‑term agentic commerce and generative search readiness.

The ideal candidate brings digital commerce experience, thrives in a fast‑moving environment, and is equally comfortable managing product setup as they are proposing the next evolution of Philips’ D2C ecosystem.

Your role:

• Own merchandising execution for Philips.com (US), Philips.ca, and the employee store, ensuring accurate product setup, pricing, categorization, and content quality while partnering with demand planning to support forecasting inputs and inventory alignment. Optimize onsite conversion levers including landing pages, product detail pages, product listings, and onsite search while maintaining product accuracy across platforms.

• Lead onsite activation for brand, category, and promotional campaigns, translating marketing plans into compelling offers, merchandising strategies, and traffic-driving initiatives. Collaborate cross-functionally with brand, category, customer relationship management, and media teams to ensure cohesive execution and manage pre-launch, quality assurance, and post-launch monitoring.

• Monitor site health, identify bugs, and coordinate issue resolution with digital services, information technology, and platform teams. Support testing and rollout of new features and troubleshoot day-to-day platform issues while managing ticketing processes.

• Support exploratory work across emerging marketplace channels such as TikTok Shop and adapt product content to platform-specific requirements. Contribute to future channel strategy by surfacing insights and ensuring cross-functional alignment and implementation.

• Analyze merchandising and campaign performance to generate insights and recommendations, including conducting competitive reviews, supporting A/B testing, and identifying continuous improvement opportunities. Contribute to agentic commerce and generative search readiness through structured data optimization, content improvements, and collaboration with digital shelf and syndication teams.

You're the right fit if:

• You’ve acquired 4+ years of experience in direct-to-consumer ecommerce, online merchandising, or digital operations, operating as an individual contributor in a fast-paced environment.

• Your skills include hands-on experience with ecommerce platforms (Hybris, Omnia, or similar), strong data analysis capabilities with the ability to translate data into action. Experience with marketplace platforms (Amazon, TikTok Shop) and familiarity with agentic commerce, generative engine optimization (GEO), structured data optimization, digital shelf management and product syndication preferred.

• You have a Bachelor’s degree in Marketing, Digital Commerce, Business, or a related field.

• You’re a solution-oriented, collaborative team player who excels in regional and global environments, with strong communication skills and the ability to adapt to emerging technologies and evolving ecommerce channels.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. 

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

• Learn more about our culture.

Philips Transparency Details

The pay range for this position in Stamford, CT is $110,000 to $174,000.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.    

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found here. 

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. 

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position.  For this position, you must reside in or within commuting distance to Stamford, CT.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.  Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.