Specialist, Enterprise Business Services - Payroll

Position Summary...

What you'll do...

Role summary:

The Specialist, Enterprise Business Services - Payroll plays a critical role in supporting business areas by analyzing initiatives, interpreting data, and providing actionable recommendations aligned with organizational goals. This position ensures compliance with applicable laws and company policies while managing complex benefits inquiries and escalated customer service issues. The role involves coordinating with multiple stakeholders, maintaining system security and access, and overseeing technical equipment and software requests. The specialist contributes to continuous improvement efforts, fosters collaborative relationships, and upholds the highest standards of integrity and professionalism in all business practices.
  About the team:

The Report Team ensures the accuracy, completeness, and compliance of payroll results by auditing payroll and control reports for each payroll cycle. This team plays a vital role in identifying and addressing potential payroll issues before and after finalization, supporting corrective actions to protect associates and the company from pay discrepancies. Members collaborate closely with various departments to maintain regulatory compliance and deliver exceptional customer service. Their work safeguards payroll integrity and supports smooth business operations through diligent review and effective communication.
What you'll do:

• Support business area strategy development by analyzing initiatives, interpreting data, and providing aligned recommendations.
• Manage compliance with local, state, and federal regulations and company policies through monitoring and implementing HR compliance processes.
• Handle escalated customer service issues, providing technical support, benefits education, and resolving complex inquiries.
• Coordinate equipment, software, and network requests, ensuring timely fulfillment and vendor collaboration.
• Administer security access protocols, maintain confidential information, and monitor remote access environments.
• Collaborate with partners to prioritize tasks, communicate progress, and identify improvement opportunities.

What you'll bring:

• Proven experience in managing regulatory compliance with local, state, and federal laws and company policies.
• Strong skills in payroll administration, including resolving complex payroll inquiries and providing education.
• Ability to analyze data and translate findings into actionable business recommendations.
• Expertise in handling escalated customer service issues with professionalism and technical knowledge.
• Proficiency in managing security access and maintaining confidentiality of sensitive information.
• Effective collaboration and communication skills to build strong relationships with internal and external partners.
• Commitment to ethical standards, integrity, and continuous improvement in processes and systems.

This is an onsite job, based in Bentonville AR
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The hourly wage range for this position is $19.00 - $35.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Benefits, Customer Service, Microsoft Office

Bachelors: Finance, Bachelors: Information Technology, Bachelors: Mathematics

Primary Location...

2914 Se I St, Bentonville, AR 72712-3148, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.