Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing,
Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a
public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
The Role
The Speaker Management Coordinator will coordinate all life cycles of the contracting process which includes but is not limited to, reviewing requests for accuracy, drafting and executing contracts, ensuring compliance with company policies and legal requirements.
What You’ll Do
Database & Data Management
Manage speaker data within VDE's proprietary events management platform, ensuring accuracy and confidentiality for customer accounts
Generate and analyze daily speaker reports to track tasks and update information efficiently
Stakeholder & Speaker Communication
Serve as a primary point of contact, providing daily updates to customer teams and relevant stakeholders
Communicate directly with speakers regarding their contract status and facilitate the collection of any outstanding information
Provide status updates and manage follow-ups with internal account stakeholders for missing speaker details
Contract Management & Compliance
HCP Consulting Contracting experience is a benefit
Oversee the speaker nomination and contracting process, including generation, redlining, and amendments
Interpret and execute legal contracts accurately on behalf of stakeholders
Strictly adhere to performance metrics, Standard Operating Procedures (SOPs), and compliance guidelines specific to each customer
Maintain current knowledge of relevant regulations (e.g., OIG, PhRMA Code)
Ensure adherence to all company policies, including confidentiality, sensitive communication, and intellectual property
Operational Excellence
Effectively manage a high volume of tasks while maintaining prompt responses to emails and chats
Organize and maintain customer email inboxes to ensure timely and appropriate communication
Requirements
Strong organizational skills with great attention to detail
Capability to switch tasks often, and multiple customers simultaneously
Strong interpersonal, verbal, and written skills both internally and externally, with the ability to effectively engage with the customer
Skilled in Customer Service, and the ability to solve problems while ensuring customer satisfaction is met
Familiar with health sciences and regulated environments a benefit
Ability to work independently, with competent decision-making skills, and successfully manage multiple priorities in a fast-paced environment
Strong working knowledge of Gmail and Microsoft Office Product Suite, with the skill to work primarily in Microsoft Excel, Smart Sheets, and SignNow
Positive attitude at all times and the ability to work with a team and maintain a “Whatever it Takes” attitude
Ability to boost team morale
Ability to take constructive feedback and adjust in order to progress forward
Ability to take on additional ad hoc tasks as needed to support the team without complaint
Ability to work flexible schedules and/or extended hours to meet clients’ business needs
Ability to maintain productivity while performing repetitive contracting tasks every day
Basic Math and Spelling proficiency
Ability to work and thrive in a team atmosphere
Nice to Have
High School diploma or GED required. A college degree preferred or equivalent experience
Experience working at a pharmaceutical/biotech or third-party agency a plus
Great for individuals with a Sales, Hospitality, or Customer Service background
Must be a go-getter and very personable while having patience with the process
Possess strong analytical and problem-solving skills
Perks & Benefits
Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program
Compensation
Base pay: $22 - $28/hour
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at
talent_accommodations@veeva.com.