Operations Manager, Data Solutions

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Job Category

Finance

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role

The Operations Manager for Data Solutions is a high-impact individual contributor role embedded in the Strategy and Operations team. You'll be the operational backbone of a fast-moving, AI-forward organization — building the systems, processes, and rhythms that keep the team aligned, informed, and executing at its best. This role is ideal for someone who combines strategic thinking with hands-on execution, and who thrives on creating clarity out of complexity.

What You'll Be Doing

• Own and manage key operational cadences including staff meetings, All Hands events, and leadership offsites — setting agendas, curating content, and driving follow-through on action items

• Maintain operational dashboards and reporting that provide real-time visibility into team health, priorities, and progress

• Identify process gaps and implement scalable solutions to improve how the team works across the organization

• Support the end-to-end V2MOM process for Data Solutions leadership, ensuring alignment to corporate priorities and effective goal-cascading across the org

• Track progress against strategic priorities and surface insights that inform executive decision-making

• Lead training and enablement programs that help the team stay current on tools, processes, and Salesforce priorities

• Drive employee engagement and culture initiatives in partnership with leadership

• Serve as a connective bridge between Data Solutions and cross-functional partners across DET, Finance, HR, and the COO org

• Prepare briefing materials, talking points, and exec-ready presentations for the CDO and senior leadership

• Support communications strategy for the Data Solutions pillar, including internal announcements and leadership updates

What We're Looking For

Required Qualifications

• 4–6 years of experience in business operations, strategy, program management, or a Chief of Staff-type function — ideally in a tech or SaaS environment

• Proven ability to build and manage operational systems from the ground up: meeting cadences, trackers, process documentation, and communications frameworks

• Strong analytical skills with the ability to synthesize complex information into clear, executive-ready narratives

• Exceptional written and verbal communication skills, including expertise in crafting compelling presentations and concise written updates for senior audiences

• High agency and comfort operating in ambiguity — you see a gap and address it without waiting to be asked

• Experience using AI tools and emerging technologies that help teams work smarter

• Experience will be evaluated based on alignment to the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)

Preferred Qualifications

• Familiarity with goal setting processes, organization structures and product portfolios

• Experience with Google Workspace, Quip/Slack canvases, and Smartsheet

• Prior experience supporting a senior executive or C-suite leader

What's in It for You

Data Solutions sits at the center of Salesforce's AI strategy — building the data infrastructure and insights that power Agentforce and the world's leading CRM. As Operations Manager, you'll have direct access to senior leadership and a real opportunity to shape how a high-priority organization operates. You'll work on meaningful problems at scale, with a team that values both rigor and creativity.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $117,400 - $177,600 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $140,900 - $193,700 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.