Enterprise Business Operations Lead
at DoorDash
Location
New York, NY
Compensation
$109k–$160k USD
Type
full time
Posted
1 weeks ago
Market range · company + function + seniority
$163k—$185k—$222k
p25 · target · p75 · n=21
Posted $160k · below the band
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Job description
About the Team
The Enterprise & Key Accounts (ENT/KA) team at SevenRooms is responsible for scaling and deepening partnerships with some of the world’s most sophisticated restaurant groups and hospitality operators. As part of DoorDash’s In-Store organization, this team operates at the intersection of enterprise sales, customer success, product, analytics, and revenue operations.
The enterprise business has reached meaningful scale -- with real customers, global complexity, and growing revenue -- while much of the operating infrastructure is still being built. This team is focused on transforming that complexity into a repeatable, scalable operating model that supports long-term growth.
About the Role
As Lead, Enterprise Business Operations, you will be responsible for building and scaling the operating foundation of the Enterprise & Key Accounts business. You will act as a senior, embedded partner to the Global Head of Enterprise & Key Accounts and work cross-functionally with Sales, Customer Success, Revenue Operations, Analytics, Finance, and Product to translate strategy into execution.
This role sits at the center of ambiguity. You will lead both short-term execution and longer-term operating design -- standing up dashboards, processes, and decision-making frameworks that allow the enterprise business to scale without creating fragility. While this role does not own central RevOps tooling, it plays a critical role in shaping enterprise-specific requirements, prototyping solutions, and helping institutionalize what works.
The ideal candidate is a builder, systems thinker, and operator who thrives in fast-moving environments and enjoys owning outcomes end-to-end.
You’re excited about this opportunity because you will…
Build
- Design and stand up the operating model for Enterprise & Key Accounts, including dashboards, tracking mechanisms, and performance cadences
- Translate enterprise GTM strategy into durable systems across pipeline, lead segmentation, whitespace analysis, and account coverage
Strategize
- Partner with enterprise leadership to define priorities, goals, and success metrics
- Identify the highest-leverage opportunities to improve visibility, efficiency, and execution across the business
Operate
- Own cross-functional execution on key initiatives spanning Sales, Customer Success, RevOps, Analytics, Finance, and Product
- Act as the connective tissue between strategic intent and day-to-day operations
Analyze
- Develop and maintain analytical views of enterprise performance using tools like Looker, SQL, Salesforce, and Sheets
- Use data to inform decisions, resolve tradeoffs, and guide leadership discussions
Scale
- Prototype and pressure-test new processes before partnering with central teams to harden and institutionalize them
- Remove friction from day-to-day execution by building clear ownership, structure, and repeatable processes
We’re excited about you because…
- You have 8–12+ years of experience in strategy, operations, consulting, finance, BizOps, or a similarly rigorous operating role
- You bring strong analytical depth and are comfortable working directly with data (SQL, Looker, Excel/Sheets)
- You have a bias for action and thrive in ambiguous, fast-paced environments
- You are a systems thinker who enjoys building structure where none exists
- You can operate credibly with senior executives while staying close to operational detail
- You take ownership of outcomes and are comfortable being accountable for both the strategy and the execution
- You are energized by being a generalist and a force multiplier for leadership teams
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
The national base pay range for this position within the United States, including Illinois and Colorado.
$108,800—$160,000 USD
The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado.
$136,000—$200,000 USD
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.