Director, Creative & Studio Operations

Director, Creative & Studio Operations

Description -

As the Director, Creative & Studio, you will lead the strategy and day-to-day operations of HP’s studio and broader agency ecosystem, ensuring the consistent delivery of high-quality, on-brand creative at scale. In this role, you’ll guide cross-functional teams and external partners, manage both agency and internal relationships, and oversee core operational functions including budgeting, forecasting, and workflow execution. You’ll play a key role in aligning creative operations with HP’s business priorities, while bringing a strong focus on efficiency, governance, and delivering measurable, high-impact outcomes.

Responsibilities

• Lead and develop high‑performing teams across creative operations, studios, and partner engagements, fostering accountability, continuous improvement, and collaboration.

• Act as a senior advisor to marketing and business stakeholders, and to the Senior Director of Creative Operations and NPI translating strategic priorities into executable creative and operational plans

• Lead senior stakeholder engagement and alignment across Marketing, NPI & Martech serving as a trusted advisor who translates business priorities into clear operating direction, manages expectations, and drives timely resolution of risks and escalations.

• Operate and scale a high‑volume, low‑cost studio production model, establishing disciplined prioritization, intake governance, and escalation pathways to balance speed, quality, and cost while ensuring studio resources are deployed against the highest‑value business needs.

• Own the end‑to‑end management of external agencies and vendors, including onboarding, scope definition, rate cards, contracts, and performance measurement.

• Ensure agency output aligns to HP brand standards, business objectives, timelines, and financial controls.

• Build trusted, outcomes‑focused agency relationships while driving cost efficiency and value realization.

• Own annual and in‑year budgets for studio and agency operations, including forecasting, accruals, and variance management.

• Partner with finance to ensure financial accuracy, compliance, and disciplined spend management including for cost-neutral staffing

• Drive cost optimization initiatives while protecting quality, speed, and strategic impact.

• Performs talent management responsibilities including recruitment, performance management, coaching and career development.

Education & Experience Recommended

• Experience leading AI‑ and automation‑enabled transformation across creative, marketing, or studio operations, including workflow automation, intelligent tooling adoption, and process redesign to improve speed, scale, cost efficiency, and operational predictability.

• Four-year or Graduate Degree in Marketing, Communications, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.

• Typically has 12+ years of job-related and/or management experience, preferably in creative operations, agency management, marketing operations, or related fields

Knowledge & Skills

• Marketing Strategy

• Marketing Transformation

• New Product Introduction (NPI) Leadership

• Go-to-Market (GTM) Strategy

• Leadership

• Marketing Operations

• Process Excellence

• Content Strategy

• Content Transformation

• Program Management

• Data-Driven analysis

• Budget management

• Finance management

• Change Management

• Strategic Planning

• Martech & Digital Marketing Platforms

• Workflow Automation & AI Enablement

Cross-Org Skills

• Leadership

• Prioritization

• Resilience

• Team Management

• Strategic Thinking

Impact & Scope
Impacts multiple functions and may act as a lead to peers on cross-functional project teams working to establish and execute business goals.

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

The pay range for this role is $174,350.00 - $261,550.00 annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Complexity
Contributes to the development of company objectives and achieves goals through subordinate, high-level individual contributors and managers.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Benefits:

HP offers a comprehensive benefits package for this position, including:

• Health insurance

• Dental insurance

• Vision insurance

• Long term/short term disability insurance

• Employee assistance program

• Flexible spending account

• Life insurance

• Generous time off policies, including;

• 4-12 weeks fully paid parental leave based on tenure

• 11 paid holidays

• Additional flexible paid vacation and sick leave (US benefits overview)

Job -

Marketing

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"